Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited Antarctica rated our travel insurance plans
4.43 out of 5
186
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
Thank goodness I didn't have to use the insurance plan I bought for my trip. But it was a secure feeling knowing I was covered for any instances if necessary,
Beryl L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Fortunately didn’t need to use it but very satisfied with materials, information, reminders and price. I will use AIG again for future trips.
Mary Jane T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I filed a claim and was told it would take 30 days. After 30 days I called to ask the status, and was told all agents were not available and that I would receive a call back in 1 hour. About 4 hours later I received a message that they had called. I called back the next day, and was told that they were working on it. The following day, I received 3 emails. The first was totally illiterate with more misspellings than correct. The second recalled the first, and the third was a repeat of the first. I again called in and was told my claim was incomplete. I was then told it would be escalated to management and that I would hear soon. I asked what that time frame was and was told a "minimum" of two days. I asked what the maximum was and was not given an answer. Amount of the claim is minimal, less than 4% of the total for trip interruption. All of the important things are not even covered, since there are "no receipts" such as frequent flyer mile loss, downgrading to coach from first class, etc. Since their was no outlay, there are no receipts and therefore not covered. Not at all satisfied, would never use them again, and will tell everyone I know.
Barry H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that you are dissatisfied with your claims experience. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy and with any travel insurance policy you would be required to provide proof of loss. Receipts and documentation are required to support a claim.

    If you choose to appeal this denied claim with the supporting documentation, please feel free to contact our advocates team and we would be help to help facilitate that. We can be reached at 800-487-4722. Customer Advocates contact the insurance providers on the customers behalf in an effort to resolve claim issues.
    Apr 02,2018
The trip included a
cruise
TravelSafe Classic
I purchased the TravelSafe Classic plan through InsureMyTrip for a planned trip to Antarctica with my sister. Unfortunately we had to cancel the trip a month before our travel when our mother got sick and was moved into hospice care. We completed all the forms and compiled all the documentation, which took days and amounted to well over a hundred pages of paperwork. We submitted everything then used their online claim status form to track the progress.

My claim was marked as received and printed, then nothing changed. After over a month with no progress I called TravelSafe and the agent scoffed at my request, said there was no possible way to expedite my claim, and I'd just have to wait.

Two months in, still nothing had changed, while my sister's identical claim had gone through several rounds of supplemental information requests. I called again and this time the agent was sympathetic and said she'd expedite my claim (so it is possible?).

Two weeks later, 2.5 months since receiving my claim, STILL nothing had changed. This time I contacted InsureMyTrip. They responded the next day asking for my claim number, and within a week they had negotiated the full payment of my claim. Meanwhile my sister is still waiting on her claim.

In the end TravelSafe paid out my claim, so I'm mostly satisfied with the plan and coverage. But their claim service was terrible, and I'm not sure how long I would have waited for reimbursement - or even if I would have been reimbursed - if it weren't for the help of InsureMyTrip. So the high ratings here are really thanks to and for InsureMyTrip. Thanks!
Nicole M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I liked the ease of securing insurance for a trip and will use you again.
Barbara Ann K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
Great price for disaster removal coverage on trip to Antarctica - although not used, peace of mind was well worth the $50!
Chandler V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I didn't have to submit a claim so it is hard to say how good it was since we didn't have to use it thankfully!
Betsy A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Not needing to use the insurance I cannot honestly say how adequate it would have been. I did have confidence that it would or I would not have purchased.
Katherine I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I would have needed to file a trip delay claim because I ended up stranded in Antarctica for 3 extra days due to weather recently, but I had arranged my return flight several days after the end of my excursion and the hotel I had reserved worked with me to not charge me for the unused nights I had reserved so since I was smart in planning my trip the insurance simply provided peace of mind - I was happy to know I was covered in case there were issues and would definitely recommend John Hancock Insurance for any trips to unusual places, especially to Antarctica!
Lisa B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Acquiring the policy was easy. Ship operator mandated $150,000 evacuation coverage and my comprehensive travel policy only offered $100,000, so your policy filled the gap nicely at a reasonable price. Thankfully, no claims! Doubtful whether evacuation would have been possible at any price for most of the trip.
DONNA R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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