Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Image of Jim Grace Reviewing hitting 60,000 Reviews

Customers who have visited Haiti rated our travel insurance plans
4.59 out of 5
125
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Silver
I did have to cancel my trip on a Caribbean cruise as my husband and I are undergoing fertility treatment. Based on the recommendations of the CDC and WHO, along with my own physician, we did not travel due to the Zika virus. The cruise lines and airlines themselves recognize that this is a unique situation and have taken steps to accommodate passengers in our situation. The airlines even going as far as fully refunding flights for pregnant or soon to be pregnant passengers flying directly to any affected country in full. In our case we we're flying to Florida for a cruise so we were not able to receive a refund. Believing that I had travel insurance for medical issues, I contacted the travel insurance company to file a claim. They told me that the possibility of contracting an illness was not covered under any plan, but that I would have coverage for it should I get sick while on the trip.

I was very disappointed. While I can understand to the general reasoning behind this policy, this was a unique situation where the governments of many countries were telling their citizens not to travel to a specific area for very serious reasons. We booked the trio before the advisory came out and I think every strongly that the travel companies should have been more helpful. Many at risk people were forced to make a health ca financial decision that they shouldn't have had to make. Luckily I was persistent in my own regard and came to a reasonable compromise with the cruise and air lines directly.

This was my first time purchasing insurance and I would be hesitant to do so again.
Rebecca O. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are disappointed with your experience. We recommend taking the time to read the Zika Virus and Travel Insurance Coverage article written by InsureMyTrip:

    https://www.insuremytrip.com/learn/travel-tips/zika-virus-travel-insurance-coverage.html

    AIG Travel Guard has issued the following response:

    "Some customers traveling to Central and South America have expressed concerns regarding a recent outbreak of the Zika virus. AIG has sent out a statement that as a general matter, under our US policies:

    - Trip Cancellation for concern or fear of travel associated with sickness, epidemic, or pandemic is not covered.

    - A customer who contracts Zika before traveling, but after purchase of the policy, could be covered for Trip Cancellation benefits.

    - Customers with Cancel For Any Reason coverage could be entitled to a percentage of their loss, depending on the level of CFAR coverage purchased (usually 50%, but can be up to 75%).

    - A customer who contracts Zika while on a covered trip, could be covered for Medical and Trip Interruption/Curtailment benefits if there is a confirmed diagnosis.

    We are happy to clarify any matters related to Zika and travel insurance coverage at 1.800.826.1300. Thanks!"
    Mar 29,2016
AIG Travel Travel Guard Gold
The on line sign up process and payment by credit card was pretty straight forward. I called customer service one time, but cause I had not gotten the police in the mail. the reception told me it was sent but might have gone to my Spam, he sent it a gain right away and asked if I needed any further assistance. I did not have to file a claim, but that was what I wanted. It seemed like a good value for he money, Having the police and all the contact number, gave me piece of mind, I am glad I bought it.
daniel m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Ultimately, one can evaluate insurance coverage only when one needs it. Thankfully, I did not need to make a claim, but an issue did come up: At the very last minute, the cruise line completely changed the itinerary of ports being visited. I was left wondering whether this change affected my coverage?
Clifford P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you providing a review. In response to your question, the CSA Travel Protection Custom plan provided coverage from your date of departure to your date of return regardless of your cruise itinerary.

    Should you have any additional questions on this plan, please feel free to call 800-487-4722 to speak with a customer care representative.
    Feb 10,2016
The trip included a
cruise
Generali Global Assistance Premium
To purchase the plan was very simple and the information about the policy was clear. I was very pleased with the policy.
Joyce T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TripMed
I didn't use the plan or file a claim so it's hard to really judge it. I got the insurance as backup for an upcoming trip. It was reasonably priced, which was nice. I can't speak to the actual insurance since it wasn't used.
Laura P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I shopped for a trip insurance plan to suit my specific needs. The plan I purchased was just what I wanted, and for the price I was willing to pay.
Donald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
Good to know I have coverage when traveling out of country.
Russell G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Platinum
Although nothing happened, having InsureAndgo gave us a peace of mind
Michelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Great affordable plan.
Oliver F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I made my initial deposit 2 years before my trip. I would like to have seen pre-existing conditions covered much later up to the last deposit made. To buy insurance 2 years in advance to cover pre-existing conditions, seemed to me, to be an unusual request. However, with no issues within the last 180 days, I felt comfortable.
However, I will never know if I had had to file a claim, if that would have been a: "He said, I said, sorry, not a covered item. Thankfully, I will never know.
Maurice K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling us for assistance in purchasing a plan. We me able to find the coverage you are looking for at an affordable rate. We are available 7 days a week by calling 800-487-4722.

    The large majority of travel insurance providers require customers to purchase the policy between 10-30 days after making the initial trip payment or deposit to qualify for the pre-existing conditions waiver. At the time of purchase, the current trip cost can be insured, and subsequent trip payments should be added onto the policy within 10-30 days (depending upon the policy) of making the subsequent trip payment.

    The CSA Travel Protection Custom Luxe plan is a little different in that it offers the pre-existing conditions waiver if the plan is purchased prior to or within 24 hours of your final trip payment. Final payment is the last pre-paid payment (prior to departure) of the most expensive part of the trip, unless the main air arrangements are added last. "Main air arrangements" refer to air to/from the main destination vs. tickets for a side trip during the vacation.
    Apr 27,2015
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.65)
  4. Nationwide
    (4.63)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Allianz Global Assistance
    (4.53)
  3. Crum & Forster - Travel Insured International
    (4.52)
  4. Berkshire Hathaway Travel Protection
    (4.51)
  5. Travelex
    (4.51)