Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited New Zealand rated our travel insurance plans
4.46 out of 5
470
ratings and reviews
96%
recommended
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Cruise
Filed claim
TravelSafe Classic
We were fortunate that we did not need to fine a claim, but had the peace of mind knowing that the policy was in place, if we did need it.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The CSA Travel plan seemed to provide good value for the cost.
Scott O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Too many errors with administrative issues that, although brought to April's attention, no action was taken to correct after my request.
Joseph E. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    We are very sorry to hear that you were not pleased with the policy service provided by April Travel Protection. InsureMyTrip was aware of your request to correct the first name of traveler #2 that we received on 9/15/2017 and which April confirmed on 9/20/2017.
    We can assist you in the future on revisions to your policies if you call Customer Care at 800-487-4722 first. We will make and follow up on your request with the company on your behalf. Please also remember that we are available for questions Monday through Friday from 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.
    Oct 24,2017
Travelex Travel Basic
I was fortunate not to have reason to claim, but was confident it would all go well if it had been necessary
Lynette C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
Fortunately my insurance wasn't needed but it was reassuring to have.
Earlene X. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
April Travel Protection Choice
The April Travel Protection Choice plan we used did provide the comprehensive coverage we sought. The only problem was with filing the claim. The insurance company provided little support in this effort and basically placed all the obligation for documentation upon us. And it took over three months for them to process and pay our claim. Other than that I am generally pleased with the plan.
Charles M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
My wife purchased this plan when arranging for our trip to New Zealand. On the trip, the unthinkable happened: she became ill and died of pneumonia despite prompt, aggressive, excellent medical care. Procedures included air transfers by helicopter and airplane, and brief stays in 2 ICUs. April didn't always answer their phone promptly, and weren't much help while I was in New Zealand, but none was needed as we were well taken care of by the medical system and by Overseas Adventure Tours. On return, I initially thought they would pay the bills as they came in, but the policy clearly states that they reimburse for what I pay. After we straightened that out, I paid the bills, with a couple calls to NZ needed to prod the billing offices, and I submitted the receipts and credit card statements as requested. Review took longer than I thought it should, and communications from them were sometimes delayed and cryptic. But what counts is that in the end, they paid every penny of every bill without a hassle beyond getting the paperwork done. I give them full credit for being careful, thorough, and doing what they said they would do.
Paula H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Silver
It was a good plan that covered all aspects of our trip and we did not have any mishaps thank goodness and did not need to file any claims!!
William N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Generali Global Assistance Standard
insuremytrip is such a great service allowing us to evaluate coverage against cost and see competing products. It lets you make an educated decision for the big ticket items like cancelled or delayed flights and illness that can impact the entire trip. We felt good about the decision we made and that there was a lot of data provided to help us make that decision.
Janiene P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
It was good to know that, if we needed to use our plan, it was there. Overseas trips can be stressful enough when all goes well. If an unfortunate event occurs, it can be disastrous. We will keep this in mind for future trips.
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    May 18,2017
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    May 18,2017
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