Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited the United States rated our travel insurance plans
4.56 out of 5
5,389
ratings and reviews
97%
recommended
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Cruise
Filed claim
C&F Travel Insured International Worldwide Trip Protector
I was so surprised at how quickly and efficiently they processed my claim. The process was clear and relatively easy (since I was able to print out my credit card statements, and we'd saved our boarding passes from the changed flight) and their turnaround was only about 2 days. I am very impressed, and would definitely recommend this policy and this company.
Judith S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Standard
Provided the necessary security in the event that the trip was adversely affected in some way.
Gary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Silver
Had the coverage I needed, especially the medical pre-exsting conditions waiver.
Stephen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
Your company's customer service STINKS!!!!!!! After devastating floods on Kauai just before our trip began, I called to explore coverage due to a natural disaster (declared so by the Hawaii state governor). All I got were two different reps who did nothing but read from your legal-eeze filled conditions of coverage. They offered nothing in the way of interpretation, or application of the policy to our circumstances. Had we actually needed to file a claim, I would have been strictly on my own, not having any clue as to what would be covered, and what would not. We will NEVER again use AXA for travel insurance. It is throwing money away to think AXA might actually cover any part of expenses incurred due to a natural disaster. (We travel a lot, and do purchase travel insurance regularly. Yes, I did file a claim once, for a medical emergency. Yes, one of your competitors did honor our claim. So, I do know something about the process. Yes, I repeat, your company STINKS!!!!!. As a first step, why don't you hire some phone reps that actually try to help your customers. Anybody can read your legal-eeze back over the phone. What is needed is some help with LOGICAL and PRACTICAL interpretation of your policies based on local conditions.)
James P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for taking time to submit your review to share with your fellow travelers. As an online platform, our “Ratings and Reviews” allows our customers to share their personal experiences with our insurance providers, but it also offers our providers an opportunity to better explain their policies. In reply to your comments, AXA Assistance USA reviewed your calls. At the time of your call, the Hawaiian State government had not yet declared the devastating floods a natural disaster. You had also indicated that your flights were not impacted and your resort was open and operational. You expressed concern that you would be spending your vacation in your hotel room instead of traveling around the island, so you wanted to explore canceling your trip under Trip Cancellation.

    In any travel insurance plan, Trip Cancellation reimburses only if it’s a covered reason as listed in the policy. Covered Reasons vary from plan to plan. With respect to natural disasters, your Trip Cancellation coverage was limited to the following covered reasons:

    “...(b) Inclement weather, Natural Disasters, Terrorist Attacks, or mechanical breakdown of the common carrier which results in the complete cessation of travel services at the point of departure or destination for at least 24 consecutive hours.

    (c) Natural Disaster or documented man-made disaster at the point of departure or Your destination which renders Your primary residence or the accommodations at Your destination uninhabitable...”

    Since you called the company 3 days prior to your departure date when your flights were still flying and your resort was still open, there was no basis for a Trip Cancellation claim. We understand that this is never what a customer wants to hear, so the representatives went through the plan to explain the reasons that might apply if your flights were canceled or the resort closed as you got closer to your departure date.

    In the future, you may wish to call us for assistance prior to purchasing a policy. You could have purchased Cancel for Any Reason (CFAR) which is an optional benefit offering the opportunity to cancel your travel plans for reasons other than those listed as “covered reasons” on a policy. CFAR gives you greater flexibility and freedom when making decisions about your travel reservations. CFAR is offered as an add-on benefit if you meet certain criteria. Under an AXA Platinum plan, CFAR would reimburse you for 75% of your prepaid, non-refundable travel expenses as long as you met the coverage conditions.

    We are sorry to hear that your interaction with AXA was not what you were expecting, but it's important for travelers to understand the importance of the covered reasons listed in all travel insurance plans. Perhaps you will give us an opportunity in the future to insure your trips.
    May 08,2018
Nationwide Mutual Insurance Essential
Thankfully I didn't need to file a claim. It does give you peace of mind in the event something happens before you take your trip, and what you paid towards the trip which typically is nonrefundable or something possibly happens during the trip, that you are covered.
Janet B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
I have bought this plan many times and have only had to use it once. My claim for that trip was handled promptly and payment received in a short time.
Jack D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
No claim filed so can't comment on claim process, bought it for peace of mind.
arshad s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
I didn't have to use the plan, but I was satisfied with the coverage and cost. I never travel without trip insurance. Just in case.
Sandra d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
So glad I bought this coverage. My trip was a fully-supported bicycle ride across the US.

One person had a serious crash and two-day hospital stay. Another had a serious medical issue.

Prior to the start of the trip, another person had to drop out. He lost the entire cost of his trip (around $10,000). This coverage would have given a partial refund to him. It would also have provided medical assistance/transportation costs to the crash victim.

This plan was reasonably priced and provided great coverage. So glad I bought the coverage.
Brian R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
While we did not have to use the policy, it was a wonderful price. I had researched several options and plans. And this is a trusted, well established company. Actually we have several annuities with this company, so I was very happy to see them listed. They are also I believe No. 1 in travel insurance policies. Please compare them with the ones offered at the time of booking. These plans are the "Cheesecake" money for many travel agencies and are very expensive compared to Allianz. This is a good policy and covers all your traveling needs. And you know they will be there.
Frank H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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