Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited the Caribbean rated our travel insurance plans
4.68 out of 5
5,701
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
International Medical Group Patriot International
The brief description stated lost luggage but it did not include stolen luggage. That was a huge disappointment since many plans cover stolen luggage and this policy does not. We had our luggage stolen but cannot file a claim.
Richard W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    The coverage provided on this policy for baggage is only in the event your common carrier is responsible for losing your luggage. The policy states: "Subject to the limits set forth in the Schedule of Benefits/Limits, the Company will reimburse the Insured Person for the cost of lost checked luggage when such luggage was permanently lost in transit by a Common Carrier during the Period of Coverage"

    Typically, for baggage loss to cover theft of your luggage, you would need to purchase a comprehensive policy. When planning your next trip, we recommend that you contact us to obtain a policy recommendation based on your travel needs. Our licensed representatives are available 7 days a week and can be reached at 1-800-487-4722.

    Please feel free to contact us if you have any further questions or concerns.
    Apr 18,2018
The trip included a
cruise
GeoBlue Voyager Choice
Great Plan, fortunately I didn't need it, but worth the price, I had peace of mind, just in case.
Carl P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
As I had done previously in occasions prior to taking a cruise, I took out a travel insurance policy with CSA Travel Protection, Generali US Branch, New York. Up to now we never had the need to use the insurance coverage in any of our cruises, thanks be to God! Unfortunately, just days prior to our cruise, our son suddenly and unexpectedly became gravely ill and had to be rushed to a local medical center. Sadly, he passed away 3 days later. This took place in early November 2017. Immediately I notified the cruise agency and the insurance company, CSA. I filled out all the paper work they required and submitted it via Certified Mail. It took them a month to assign an agent to our case. Once an agent was assigned and following a number of communications, e-mail and verbal, the agent kept requiring more and more information, even information that had been previously submitted. There was always an excuse, such as "We have requested additional information from your travel supplier or agent" and "We must obtain additional medical information beyond what was provided with this claim", and others. This was as recently as March 18. My wife and I then decided to take matters into own hands and took the initiative to go to the Medical Center and get the information they claimed that they were waiting for, and got it quickly and without any problem. We mailed it to the agent via Certified Mail (as we had done earlier). Finally around April 6, almost 5 months later, the agent called to let us know that we would be receiving the insurance payment, which we finally did receive.
In summary, dealing with CSA Claims was very frustrating. This was as clear-cut, straight-forward and as an uncomplicated claim as possible, yet they kept delaying the claim and showed very little compassion and care for what we were going through, which added to our pains and sorrow during a most difficult time for us. I feel that if it hadn't been because we took the initiative to do the leg work and stay on their back, more than likely a few more months would have passed without resolution to our case. If there is good news, it's that they finally paid the claim. In contrast, I must say that the cruise agent and the cruise line were most helpful, accommodating and compassionate in servicing our needs.
Lastly, I fail to understand why folks give and insurance company a 5-STAR rating when they had no need to file a claim! Those reviews are totally useless!
Jorge A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    We are very, very sorry to hear of the death of your son. That would have been a difficult time for you even if the claim process had gone smoothly, but it is good to know that Generali did pay the claim.

    One of the benefits of purchasing your policy through InsureMyTrip is our promise of "Unparalleled Customer Service". Sometimes, a claim is denied by the travel insurance company or your claim may take an unusually long time. When this happens, InsureMyTrip customers have the option to have their claim reviewed by one of our Anytime Advocates® who will support you with the process.

    Once again, we would like to express our sympathies and encourage you to call Customer Care at 800-487-4722 in the future for assistance in quoting, purchasing or claims. We are available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.
    Apr 25,2018
The trip included a
cruise
Nationwide Mutual Insurance Essential
Thankfully, I didn't have to file a claim. But we were confident the policy was there if needed. We are very happy using Insuremytrip and recommend it often.
William G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I would recommend.
My claim was processed very fast.
Very satisfied.
Will use again.
KATHERINE L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
We thankfully did not have to use your services, but will use your plan again when we travel.
Chuck C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We did not have to use the plan during our cruises but one CANNOT risk not having insurance, especially when in other countries. There was a significant price increase from last year for the same plan so guess so many insurance payouts in relation to all the past catastrophic weather events had an effect. This was the best plan for my money that covered the basic elements for my trip. Like all types insurance you are the decision maker, payee and risk taker.
GLENN P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I have compared plans and I like this one because I know people who have had to use it. They pay upfront costs so you don’t have to shell out money and wait to be reembursed. No one needs that in an emergency.
Careen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I wish that your company could have a partial refund to customer who did not file a claim.
Gregory T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are happy to hear that your trip went well and you did not have any issues that would cause you to use the plan. Travel insurance does provide peace of mind in case you do have to use it, but unfortunately, no travel insurance provider would issue you a refund after you've taken a trip.

    Your plan did have a 10 Day Review Period to request a refund after you purchase. If after you look over your policy, you find that it does not meet your needs, you can cancel it while you are inside the review period. Comprehensive travel insurance goes into effect for you the following day after you purchase a plan to cover you for Trip Cancellation.

    In the future, please consider calling us prior to purchasing a plan so that we can assist you in answering any questions that you may have. Our toll free telephone number is 800-487-4722.
    Apr 17,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
I have used plans through Insure My Trip for all of our cruises for many years. I have not needed to file a claim but the piece of mind at having a policy that is easy to read and offers good coverage is important to me. I will continue to purchase.
Bobbie D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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