Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Image of Jim Grace Reviewing hitting 60,000 Reviews

Customers who have visited New Zealand rated our travel insurance plans
4.45 out of 5
519
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
MEDEX TravMed Abroad
No experience with having to use it but it was easy to obtain and a comfort knowing if something happened I had coverage
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AXA Assistance USA Silver
Since we did not have use this plan it is very hard to evaluate. It seemed like what we needed for a price we could afford. Thank goodness we did not have to use it.
Carmean J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jan 04,2017
John Hancock Silver
We have used InsureMyTrip.com twice now. The first time we did not need to file a claim, but the second time we did. I was surprised to find the process to submit a claim very easy. Customer service replied to my questions by email and the total amount of the claim was paid in about three weeks.
Jeffrey C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Plus
This is the second time I have insured my travel with C&F Travel Insured. I did not have to file claim, but I will definitely use them again.
My latest trip was at New Zealand, & I was near the 7.8 earthquake epi center when it happened. Fortunately, our location was not affected by the damage. I received an email soon after from Travel Insured, checking my status & providing instructions on claim assistance. That was very assuring.
Raquel E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Best part was not needing the coverage, of course. But second best was the fact that the company that issued the policy reached out to us while we were on our New Zealand trip to make sure we were OK after the earthquake that struck the country half-way through our visit there.
zachary t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need to use this plan so I have no opinion
Kathleen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
My wife and I travel frequently, and on one occasion we did use the travel coverage. We have convinced many others to purchase travel insurance plans because you never know...
Dale C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Platinum
I didn't need to make a claim so I can't really judge the quality of the policy I purchased. I was happy with the price and coverage provided.
Andrew S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 07,2016
The trip included a
tour
AIG Travel Travel Guard Basic
Really don't know as didn't fortunately have to use it
Linda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
We purchased this policy to cover unlikely weather events that would prevent our adventure cruise from operating, per the recommendation of the adventure cruise company as they would not reimburse under those circumstances. A category 5 tropical storm (hurricane) then occurred damaging the ship irreparably preventing us from going on this cruise. This event was clearly covered in our policy, yet AXA denied our claim, denied 2 appeals, then advised us to take our issue to our state insurance commissioners office. We did that and eventually received compensation. This took over 4 months from when our claim was filed. While we received prompt and courteous response from the customer service reps, we were repeatedly denied direct access to any of the adjusters who denied our claim to have them explain their reasons, which changed with every denial. This process was very stressful as we were to loose $7500 in what was so clearly covered by the policy. This is the first time we have filed a travel insurance claim so we don't know if all insurers are like this or just AXA. However, we believe most customers would not go this far to be reimbursed and insurance companies know this.
Mary R. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. Based on your review, it appears you took the steps that we would have recommended, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing cusotmercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 25,2016
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