Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited South Africa rated our travel insurance plans
4.49 out of 5
769
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
April Travel Protection Choice
Luckily didnt have to use it!
Penni D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Generali Global Assistance Standard
Plan was too expensive. Most of the plan was already covered with my credit card and personal insurance but wanted a little extra insurance for peace of mind. The cost was very expensive for that extra peace of mind. I have been using insuremytrip for 5 years now. This was the most costly. I will have to rethink for next year to see if it is really worth it.
rosalind S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages. The CSA Travel Protection
    Custom plan is a Comprehensive plan which covers a wide range of perils and hazards.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    May 26,2017
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Customers who find our Custom Luxe plan to be too costly may want to consider our Custom plan, a less expensive option. We also include a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Please reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com with any additional questions or concerns.
    May 30,2017
The trip included a
tour
AXA Assistance USA Silver
I have no idea if they would have provided good coverage had I needed it, since I did not have to make a claim. I know they turned down my claim I had on the last trip prior to this. Fortunately, my trip this time went without any snags.
Judith T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 15,2017
The trip included a
tour
AXA Assistance USA Silver
Did not need to file a claim, but peace of mind is always good.
Keith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    May 15,2017
HTH Worldwide Trip Protector Preferred
Did not have to use the plan. The coverage purchase would have satisfied our requirements.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Didn't have to use the plan - thank goodness. But we came close - We were having dinner on a patio (in South Africa) when our daughter felt a something move against her shoe. She looked down and saw a 5 foot snake slithering over her foot. It was a Puff Ader Viper - the snake that causes the most deaths in Africa.
Timo L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Global Alert is administered by Trip Mate, Inc. which is underwritten by American Modern Home Insurance Company.
We had to cancel our trip due to an injury. Fortunately, we had purchased trip cancelation insurance and had all the medical documentation required to file a claim. However, dealing with Trip Mate was a very frustrating experience. It was hard to contact them, and the claim forms - only available on line- were confusing and could not be completed on line.
We submitted all required paper work by mail, which Trip Mate received on February 9, 2017. After numerous phone calls, being put on hold for almost 20 minutes on several occasions only to be told to leave a call back number (which was not always returned), and two letters, we finally got a check on April 14, 2017. Yes, in the end, Trip Mate/ American Modern Home Insurance Company did cover the expenses incurred when we had to cancel our trip ,which we appreciated. However, it is doubtful that we would have ever purchased this insurance from Insure My Trip if we knew that we would not be dealing directly with an insurance company-Global Alert!- but instead an on-line company like Trip Mate, Inc.
Leo C. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program.

    Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Apr 17,2017
The trip included a
tour
April Travel Protection Choice
Great service.
Perhaps a call from you at some point would instill more confidence since all of this was done on line.
Otherwise, all is good.
Shiel E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Allianz Global Assistance Basic
Glad I didn't need it, but nice to know it was backing me up. When you have to book international travel months in advance this coverage is good to have. Easy to buy, good terms.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Felt secure with the coverage and was thankful that we didn't have to use it
LARRY H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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