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Customers rated our travel insurance plans
4.57 out of 5
40,102
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
RoamRight Essential
I was unaware of the limitations of this policy. My step son travelling with me got a throat infection while we were away. Taking him to the Hospital was not an option. When I called the insurance company I was told this policy was for serious life treating issues. I could take him to the ER and then a decision would be made as to coverage. In the meantime I would have to pay out of pocket and MAYBE I would be reimbursed. Instead I consulted the pharmacist. I was disappointed at the lack of help I received from the agent. My mistake was I should have informed myself of how to use this plan before I left for my trip.
Sandra R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. Assuming your stepson also had travel insurance with the RoamRight Essential plan, he would have up to 15,000 USD in emergency accident and sickness coverage. Our 24-hour assistance provider, On Call International, would have been able to assist you in finding non-emergent care for the infection. In this situation, you likely would have had to pay out of pocket and submit for reimbursement. However, our claims process is straightforward and easy to do online. You are able to start your claim process the same day treatment was sought. If you would like to speak with us directly about your situation, please call our claims department at 855-762-6252.
    Aug 16,2016
The trip included a
cruise
TravelSafe Classic
I picked this product for an extended vacation for myself and family of 4. While we did not have to file a claim, I felt this was the best product and of most value for what our needs were. Good communication via email with proper contact information at hand. I would select this product again.
Matthew F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
I was hoping that this trip insurance would just be for peace of mind, but unfortunately I did have to use my trip insurance! This was my first international trip, and while I was in Japan, an earthquake shook Kumamoto and cut all rail transportation in that island. Thankfully my husband and I were very far away from there at the time, but we needed to travel south of Kyushu and were planning to use the rail, which was broken by the quake. John Hancock really pulled through for us as they were able cover a plane flight to our next destination so we didn't have to skip part of our trip. They 24/7 team were very responsive to us and answered all of our questions. After our trip, we submitted the claim and they cut us a check with our transportation costs. I'm definitely both a believer in trip insurance and a believer in John Hancock / Seven Corners.
Shawn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
MEDEX TravMed Choice Outbound
It was reassuring to have the additional coverage even though we did not use it.
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Fortunately did not have to use the plan.
FERDINAND L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
M.H. Ross Advantage Asset
It gives us peace of mind to insure our big trips. We have only filed claims twice, but were promptly and generously reimbursed.
Robert E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TruTravel Insurance Premier
I didn't have any mishaps or accidents while In Spain and Italy, thankfully, but the coverage does bring some peace of mind.
Marcela S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I did not file a claim but I felt very good about the experience I had with the company in setting up the coverage. I will certainly use the company in the future.
Joel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Didn't need to use it. BUT was rather taken aback to realize that to get the best benefits I had to purchase the insurance when I first paid for the trip, which was like a year before.
Huldah T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback. In order to qualify for the time sensitive benefits offered by Allianz Global Assistance, you are required to purchase the policy within 14 days of making your initial trip payment and insure the full trip cost trip cost. Time sensitive benefits include Financial Default, Cancel For Work Reasons, and the Pre-Existing Conditions Waiver. If you would like to learn more information regarding the best time to purchase your travel insurance plan or have questions about the time sensitive benefits, please contact us at 800-487-4722 where a licensed representative would be happy to assist you.
    Aug 09,2016
The trip included a
tour
AIG Travel Travel Guard Silver
Did not file a claim. I do not think I will but it is a nice security to have insurance.
Efrain C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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