Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and tour rated our travel insurance plans
4.54 out of 5
6,330
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
CSA Travel Protection Custom
I will always purchase travel insurance for peace of mind for my investment. There was one occasion when my husband got sick 2 days before a big trip and we got our total expenses returned.
Betty S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
For medical reasons, we had to cancel a portion of the trip in advance of traveling. AXA kindly reimbursed us for non refundable trip deposits under the claim and continued keeping the policy in force for the balance of the trip. They demonstrated thoughtful and sound decision making, even though they had the option to terminate the policy at the time of the claim.
Charles O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
did not have to use insurance for this trip. Would consider this for another trip
Annalee G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Since I did not have to use the insurance this time no complaints. I have tried to use before but it is too hard to meet all the specific requirements. If I am paying for medical coverage abroad, that ins should pay first especially since Medicare will not cover anything outside the USA and should pay the bills direct to the medical facility. We have had to pay ourself in the past because we could not obtain all the correct paper work.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments on "secondary" medical coverage. However, we would like to take this opportunity to point out several benefits that were included in your CSA Custom plan.

    (1) CSA did provide "secondary" medical which would have required you to first submit your claim to any other primary collectible insurance policy. If the primary provider denied payment but it proved to be a covered medical expense under your secondary coverage plan, then CSA would have reimbursed you on a primary basis.

    (2) CSA offered ON DEMAND MEDICAL CARE through their
    Teladoc network (formerly Consult A Doctor TM) which offers 24/7 access to its proprietary nationwide
    cross-coverage network of U.S. licensed physicians for telephone and secure e-mail medical consultations.

    (3) CSA also offered "No Out-of-Pocket Medical Expense". If you had developed an acute illness while on your trip that required treatment by a physician, you could have called the
    Emergency Hotline to obtain the name of a local qualified physician in the assistance provider’s network. If an in-network physician was available, the assistance provider would have scheduled the medical visit and guaranteed payment to the physician for a medical visit not to exceed 1000 USD for covered medical conditions.

    (4) The CSA assistance provider also offered Interpretation/Translation services. The assistance provider would have assisted with telephone interpretation in all major languages or would have referred you to an interpretation or translation service for written documents.

    Please always refer to your CSA Custom certificate for complete terms and conditions for these and all other benefits prior to purchase or within the 10 Day Review Period.
    May 24,2017
The trip included a
tour
AIG Travel Travel Guard Basic
Not having to use the plan (yay! isn't that why we buy insurance?) I can't be a good judge of its effectiveness But, It was easy to purchase, reasonably priced and added to our sense of security while we travelled.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Did not need it but it is a necessary part of traveling. It provides peace of mind
Robert l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Hard to review when the policy wasn't used. Bought it and had peace of mind.
Glenn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I unfortunately had to cancel my trip due to injury. The claim process was straightforward; I was able to submit the documentation via email; and it was processed and I was paid within a couple of weeks. I wish I'd been able to go on the trip, but I'm glad I had this insurance when I wasn't.
Elissa G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Fortunately we had no use for the policy in regard to our trip. For me it was important to have as my Medicare is worthless out of the country. Only note is I later found the identical plan offered a few bucks cheaper through our travel company.
Lee R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
We did not need to place a claim on this trip (luckily) however we did on our last trip and were pleased with the prompt attention to the claim.
Leo M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 4 1/2 Star Review of your CSA policy. We did check your previous purchases through InsureMyTrip and did find that your previous claim was reimbursed under another CSA Custom plan.
    May 24,2017
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