Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited the Caribbean rated our travel insurance plans
4.70 out of 5
1,494
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
M.H. Ross Advantage Asset
I didn't have to file a claim, so it's impossible to tell if everything would have been covered or if I was completely satisfied with this plan. For just having insurance in case something happened, it worked out fine.
Maria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We actually had to cancel due to hurricane Matthew.
shelby s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Worked flawlessly!
Daniel D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Basic
Did not need to file a claim but enjoyed the peace of mind that we had it if needed.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Nobody ever things anything will go wrong with their plans. But when it does it's nice knowing that there is a company that is there to help them through it. That's exactly what happened to us. We had to cancel our cruise do to a medical condition and Nationwide Mutual and Insure my trip came through for us in a very fast response and satisfaction time frame. It was a great pleasure knowing now that it pays to insure your trip. Thanks for making this so painless.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Living in NC and faced with Hurricane Matthew, we consulted the insurance company about cancelling due to the storm heading straight for us. We were told if the ship leaves and your not on it then there was no claim, really!!! We were then told if your house was knocked down they would pay, really!!! I have home owners insurance for that. So I would be on a trip and my house would be destroyed and then they would pay, crazy. Nonetheless we drove well around the storm taking three days to drive what normally takes 12 hours to make sure we didn't miss the cruise, an unnecessary risk!!! Will NOT use again!!!
Kathleen B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. Hurricane Mathew was obviously a very disruptive and damaging storm. We are pleased to learn that you were able to embark on the cruise. You have used InsureMyTrip many times for your travel insurance needs, and we thank you for that. As a travel insurance comparison website, we offer a wide range of plans which cover Hurricane warnings and mandatory evacuations at the destination, and other inclement weather related concerns. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    Nov 03,2016
The trip included a
cruise
Nationwide Mutual Insurance Essential
Since I did not use the plan I cannot fairly evaluate it.
Hazel G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Although not needed this time, it is a great feeling knowing you have the insurance if needed.
Bonnie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Platinum
I didn't have to use the trip insurance but just having the insurance insured that I had a great trip. My husband and I once had an incident whereby we ended up leaving the ship, spending a night in a hospital, and flying back home the next day. We had no trip insurance so it was an expensive trip. It relieves my mind to know that any incident is covered.
Angela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom Luxe
My wife required hospitalization and medical repatriation from the Caribbean. The service provided to arrange transportation home was first rate and they were in contact with us daily until we arrived home.
A significant part of the cost incurred is on a reimbursement basis (the hospital required upfront payment for all medical expenses) and I've just begun the process to be reimbursed for that, so I can't yet comment on the speed and completeness of the reimbursement.
- - - - - - - - - - - - - - - - - - - - -
After many months we finally have received all payments due from CSA. The problem didn't lie with CSA but with my wife's primary health insurer. The travel insurance is secondary so we had to submit claims through her health insurance and receive EOBs showing what the primary insurance paid before CSA would reimburse for the rest of the expenses. The primary insurer asked for additional documentation about a month after receiving the claim and then apparently misplaced my response for several months until I called to ask what was going on. The person I spoke to found the paperwork quickly and did whatever was needed to process the claim. When I finally had all the payment from the primary insurer I submitted the EOBs to CSA and they quickly and completely paid what my wife's medical insurance didn't cover.

There was one element of the claims experience where I wasn't completely satisfied with CSA's resolution of the claim. We were on a cruise when my wife got sick and we had to leave the ship at that time. The stated Trip Interruption coverage said they would reimburse either to get me home or to rejoin the originally scheduled trip (my wife's medical evacuation was paid up front by CSA). Since most of our luggage was still on the ship and our car was at the port in New York City, I met the ship when it arrived in New York to retrieve the luggage and car. CSA wouldn't reimburse my train ticket to New York since I had gone home (with my wife) to Pennsylvania before heading to New York. They claimed my trip ended at that point even though I had to meet the ship in New York (had to continue my trip from that point) in order to retrieve my luggage and car. In the grand scheme the amount involved wasn't large ($130 or so) so after the claims agent's supervisor reiterated their rejection of that part of the claim I didn't pursue the matter further.

But overall I was satisfied with the resolution of the other elements of the claim and the speed with which it was completed. I've purchased the same policy for our upcoming trip this holiday season.
Peter H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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