Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited the United States rated our travel insurance plans
4.59 out of 5
1,467
ratings and reviews
96%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
my wife suffers from depression. she has been fine for quite awhile but she recently suffered a setback after our trip was planned. we had to cancel,our claim was denied because they do not cover psych problems!. I guess now they can pick and choose illnesses as they see fit. depression is an ILLNESS, so they discriminate!
Adolph B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We hope that fellow customers find your review and our reply educational.

    The CSA Travel Protection Custom plan does not cover claims related to: mental, nervous, or psychological disorders of you or your Traveling Companion. This exclusion is a standard exclusion in most, if not all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 10,2016
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I purchased the plan in case of emergency and was satisfied with my purchase. There was a medical evacuation on our ship which made me even more grateful for having a little insurance.
Elizabeth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom Luxe
I didn't need the plan and that is about the best thing anyone can say about travel insurance.

I think it is very misleading that if you purchase something like your plane tickets on one day and select your travel package on another that they require you to have purchased the insurance plan within a set time from the first date you booked any element of the trip (to receive full benefits), rather than the last.
Kathryn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. The best time to purchase travel insurance is right after you put money down towards your trip. Some policies include time sensitive benefits which are but not limited to pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days of your initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.

    One of the many perks of the CSA Travel Protection Custom Luxe plan is that the pre-existing conditions waiver and Financial Default coverage can be obtained prior to making the final trip payment (the biggest payment towards the trip).

    Please call us at 800-487-4722 if you have any questions. We look forward to assisting you in the future.
    Jun 04,2016
The trip included a
tour
John Hancock Bronze
I had to send an email to get an ID card for this trip 2 months after I paid the premium. It should have been automatic.
Edward P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
IMT Travel Accident Plan
So glad I didn't have to use it, but thank you for offering such good plans....there is one for everyone!
John S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
While we didn't have to use the plan, we knew we had a safety net.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
No time. Good Company. Highly excellent team of professionals.
Paul G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Fortunately we did not need the plan on this trip so my answers may change if I did have a problem.
Stephanie K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Basic
Luckily I didn't need to use it, but it was reasonably priced for peace of mind, and will use them again in the future.
Deborah M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
Term insurance is hard to rate for buyers - if a claim is not filed, how do you know if the company will provide anything promised? Is increasing the price of a well planned and successful vacation by 5 to 10% value or excess waste?
Keith F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    May 31,2016
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