Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers rated our travel insurance plans
4.57 out of 5
55,909
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
Thanks for the peace of mind
CHARLES G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Insurance Policy is only good when you have a claim & get payment . However, is a good peace of mind when you travel.
Victor C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Wow, an honest insurance company - don't hear about that too often. I called to ask what would happen if our cruise ended up being a "cruise to nowhere" after the 2017 hurricanes. It was then that I learned our policy had an itinerary change benefit. I was advised to file the claim upon returning as they needed proof that we actually took the cruise.

In the middle of filling out the paperwork, I called Nationwide with a question and learned that my benefit was actually double what I thought! Wow. Claim documentation requirements were straightforward, no "gotchas". Claim paid in about 2 weeks. Would absolutely recommend this company again.
A. Marlena P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
AIG Travel Travel Guard Gold
I did not need the plan, which is good. But I left a family member at home that has medical issues. I got the plan in case I had to return home sooner than expected. Thank goodness, that did not happen.
Sandra K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I don't know how good it is because, thank goodness, I didn't have to use it! I do think I would have been happier if I had been notified before purchase what system or company the insurance company had contracted with in Morocco and where in the country I could expect to find assistance.
Nancy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
My last trip was delayed and flights cancelled. AIG covered my return ticket and hotel for 5 days! Very quick response.
Deborah H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Classic
I was so glad to have purchased this plan and to work with the company on 2 claims for hospitalizations while I was in Australia.. It was a smooth, professional and positive experience, for sure.
Nancy Lee B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Highly recommend CSA travel protection. There is a choice of plans and all are reasonable and compatible priced. I would not travel without a travel protect plan.
Rose T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
It was quite a bit cheaper than Norwegian cruise line insurance.
Sherry J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Total failure by insuremytrip. My mother passed away four days before our trip. I was led to believe by the person I called I have full coverage to change the airline tickets. Since we bought tickets so early, and now having to change a flight from New York to Italy within a week the increased costs were over $4800, but again they said we are covered. So we scheduled my moms funeral promptly an delayed our departure by two days. Heart broken and sad over the loss of my mother we left for our trip at least feeling better believing the almost $5000 would be covered. I made all the proper notifications and filed a claim. They DENIED the claim and sent us a check for $200! They claimed the delay was not covered beyond $200. I appealed it only to be denied again...they said they would have reimbursed all of our money if we canceled, but since we were able to salvage our trip we are out over $4600 in additional costs! They have no heart and could care less about the customer...they promptly took our money but in true insurance company fashion denied our claim. It makes no sense canceling if you can delay....or at least so we thought. I would NOT buy insurance from this company!
John C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are very sorry for your loss and to hear that your claim was denied after your appeal.

    The AXA Assistance USA Gold plan is a Comprehensive plan which covers a wide range of perils and hazards for Trip Cancellation. Unfortunately, it was determined that the claim did not fall within the scope of Trip Cancellation because you would have had to cancel the trip with your Travel Suppliers to be covered under that benefit.

    Please consider calling us in the future prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Jan 25,2018
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