Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited Italy rated our travel insurance plans
4.55 out of 5
1,132
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
This was the most comprehensive and cost effective program when I purchased it. Since then I have found less expensive programs that focus on evacuation of client and return to US for care. This makes more sense to me.
CATHY S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
April Travel Protection Choice
I didn't have a claim, so I can't comment on that service, but the purchase was very smooth. I also did a fair amount of searching and April Travel Protection was pretty clearly the best value for my needs in terms of the cost of the policy and the coverages I wanted. April will be my first option next time I have plans for a major trip.
Michael W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
I purchase a plan every year for our vacation through insuremytrip, but never leave a review, since you can only rate a company IF something goes wrong. Well, this year it did, and I must say that I was extremely happy with AXA and the service they provided. They contacted me overseas as soon as they found out I was ill, and started the paperwork to arrange direct payment to the hospital where I was. Unfortunately, since it was the weekend, and with the time difference, their approval did not arrive before I left the hospital on a Sunday afternoon, so I had to pay for the charges with my credit card. I filed my claim upon my return, and I did make sure it was complete with copies of all receipts and medical information. I received my payment in full within 2 weeks, well ahead of their 30 day window. I guess I was glad I got a "gold" plan where the plan is the primary payer for medical bills, and not secondary, or I would have had to wait to file a claim with my own insurance company...and they are slower than molasses on a winter's day. Also, some of the AXA reps, such as Victoria, were terrific, and gave excellent service, even while I was stuck in an overseas hospital. All in all, they came through when I needed them, and that is the true measure of any plan to purchase (ALL companies take your premiums with no problems, but will they pay when you have an issue???). I have always purchased through insuremytrip, but now I will also ensure that I always purchase an AXA gold plan, because of the excellent processing of my claim. I recommend them wholeheartedly.
Bernard B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Oct 31,2016
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Did not have to use it but felt well protected in case of emergencies.
Will purchase I'm the future & recommend the company to my family & friends
Nickolay I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
I like the AXA plan because it covers pre-existing conditions (if bought during a short window after the first trip payment) and (according to my reading of the policy) doesn't require that the customer insure 100% of trip expenses in order to make a claim based on a pre-existing condition. All other companies seem to require that 100% of expenses be insured.

The real test of an insurance policy is whether the company actually pays legitimate claims. Fortunately I didn't have a need to file a claim so I can't evaluate this critical issue.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. At the time you purchased the policy, the AXA Assistance USA Silver plan offered the pre-existing conditions waiver without requiring the traveler to insure the full trip cost. However, AXA Assistance USA has recently made changes to their policies. The Silver plan no longer offers the pre-existing condition waiver. The AXA Assistance USA Gold and Platinum plans offer the pre-existing condition waiver, but the customer is now required to insure the full trip cost. Please call us at 800-487-4722 if you have any questions about the pre-existing conditions exclusion and the pre-existing conditions waiver on AXA's policies or any policy offered on our website.
    Oct 27,2016
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Oct 31,2016
John Hancock Silver
Did not need to file a claim, so this was for our peace of mind, and therefore worth the price.
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
MEDEX TravMed Abroad
Like most others who have reviewed, we are thankful we didn't need to use the coverage. However it gave us tremendous peace of mind knowing we were covered should something happen.
Nancy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
It's hard to pay for something you don't use but comforting to know the coverage is there if and when you need it. I will never travel without insurance again.
April P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
I ended up putting Nationwide to the test by having to file a cancellation claim late in the game as a result of unanticipated knee surgery. Nationwide lived up to their end of the contract in an exemplary way. Filing was simple. All that was required was filling out a short form with one paragraph for the doctor. The claim was processed quickly and paid promptly. I don't see how it could have been handled any better. I really hated to have to cancel this cruise but it was great to have this cruise specific Nationwide policy covering my risk.
Thomas M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
I read all the fine print and this plan covered what I needed.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.64)
  4. MEDEX
    (4.62)
  5. RoamRight
    (4.61)
  1. GeoBlue
    (4.71)
  2. Crum & Forster - Travel Insured International
    (4.62)
  3. IMT Services
    (4.60)
  4. Travelex
    (4.60)
  5. Allianz Global Assistance
    (4.56)