Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited French Polynesia rated our travel insurance plans
4.36 out of 5
66
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
April Travel Protection Choice
April was wonderful, easy to work with and very responsive. Will definitely use for my next trip.
philip K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I recently took a luxury trip to Tahiti. The policy cost me just over $1,400. The trip was interrupted and delayed by a aircraft maintenance issue. The missed flight resulted in a cost of over $5,000 for alternative transportation, and a missed night up at the Four Season's ($2,000). AIG Travel Insurance does not cover aircraft maintenance issues, and would only cover $100 of the night which cost me $2,000. AIG Travel Insurance won't pay your claim. Don't use them. Very unhappy with their poor insurance service and their policy is a joke. Don't waste your money on these expensive policies, since they'll find a way not to pay you on a claim. Also keep in mind for luxury travel, most of these travel insurance agencies will first make your homeowners policies to pay first, and they are the secondary. In this case, they just would not pay for the trip interruption and delay. Buyer beware, don't buy policies from AIG Travel Insurance.
Gregory G. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing a review to assist your fellow travelers. As you indicated, AIG Travel Guard, per the Terms and Conditions of the policy, was only able to pay 100 USD since there was no coverage for mechanical breakdown in the Basic plan for Trip Interruption and limited coverage under Travel Delay. It is never pleasing to hear that only a portion of your claim has been paid, but it does gives us the opportunity to impress on your fellow travelers that they should review the terms of the plan prior to purchase or within the policy review period. Please click on "View Certificate" in your quote to read all the terms and conditions or call Customer Care at (800) 487-4722 to review the plans.
    Apr 28,2017
    • GregG
      Photo
      I spoke to the director of claims today at AIG Travel Insurance. She said that AIG pays out over 90 percent of the claims. When I asked her what percentage of the claim request amount was paid, she refused to answer. In other words, I paid 50 for a luxury trip I wanted insured, and only got 0. She considers this a paid claim. How many claims are underpaid ? When I asked her why a aircraft maintenance issue wasn't covered, she said weather was covered. When I mentioned all the other factors which delay or cancel flights, she said those would not be covered. So if you're late on a flight from air traffic control delay, or any other delay, that is not weather related, you are out of luck. I also ask her how many claims were made, in terms of policies sold. Again, she refused to answer. I left the conversation even more confused than before. What is travel insurance for, if they're not going to cover a trip delay, interruption, or cancellation ? Read your policy carefully before purchasing. Once again, your homeowners or medical insurance is the primary (you may already be covered), and any travel insurance you purchase, will be secondary insurance. And guess what, they make you document that, so your chances of getting paid your requested claim, are virtually nil.
      May 01,2017
      • GregG
        Photo
        - travel delay - statistics show around 24 percent of flights are canceled or delayed per month. only .7 percent due to weather.

        - satisfaction guaranteed - but only within 15 day period after purchase (not after you have been denied claims or underpaid claims). I requested a refund on my policy, which was promptly denied, since my 15 day Looking Period had expired, even before my trip was completed. So, in other words, your satisfaction is not guaranteed, because your Looking Period will have expired even before you file a claim.
        May 02,2017
John Hancock Gold
Thankfully we didn't need this coverage but felt good knowing we had it!
Douglas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
Sorry no response
KENNETH B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
On Call International Single Trip
Had I known that my newly initiated MD/VIP physician's program had a better annual offer for about the same premium that single trip coverage offered, I would have gone with it. However, this coverage appeared fair given the risk.
James P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Have recommended Allianz to several people from Estes Park and they have used your service.

We will continue to use your service as well.

It was GREAT vacation and thank you.
Christann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
We just returned 2 weeks ago from a wonderful trip to French Polynesia. But unfortunately we were unable to land in Tahiti as originally scheduled due to a tropical storm which shut down the airport. As a result we missed a connection to a neighboring island and 2 prepaid days at a resort. Eventually we did make our cruise ship departure, but then my wife injured her leg by slipping and falling from a jet ski at the next island. Required 6 stitches by the ship's doctor and a follow up visit. Plus she developed bronchitis and was seen for that. So we had 3 claims with April (trip interruption plus 2 medical), and they just notified me yesterday that all my claims are covered, right to the penny! I am thrilled at April's coverage and responsiveness. Highly recommended and reasonable in price.
William H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Did not have to make a claim but felt comfortable knowing we had the coverage.
Reginald J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jan 31,2017
TravelSafe Classic
My husband hurt his back while on holidays and needed to see a doctor for it. Our claim was straightforward and for less than the cost of the policy we bought, but it took nearly 4 months and a LOT of phone calls to have it paid. I'd be nervous about how they would deal with a more serious incident if this was how ours was handled.
JO-ANNE P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Appreciate the emails as the trip approached with useful reminders.
Geralin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Aug 25,2016
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