Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited Germany rated our travel insurance plans
4.56 out of 5
535
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
AXA Assistance USA Gold plan provided excellent travel coverage! We won't hesitate to purchase this insurance for our next trip. Thank you!
Janet S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Jan 10,2017
The trip included a
cruise
tour
AIG Travel Basic
Didn't need it but glad I had it!
Raymond G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
We just returned from a two week trip in Germany - luckily did not need any coverage so do not know how the claim filing process would have gone. One nice thing is they email you right before your trip so you have a reminder of your coverage. I also downloaded the app to my phone which was very easy to use. Mys sis is still unpacking, hopefully she will not have an breakage she bought a lot of Christmas ornaments.

Nice job!
Mary K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
It is hard to write a review for a plan I, thankfully, did not have to use. All insurance seems pricey for the amount of times you actually have to use it, but this was reasonable compared to other plans.
Laura L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Dec 13,2016
AXA Assistance USA Platinum
The single largest disappoint I have with the plan is the lack of ability to extend the coverage period while on a trip. Business trips are not always predictable and schedules have to be modified to accommodate the need of business. When my trip duration required my presence for an additional two week I desired to extend the original duration of coverage by an additional two week. The inquiries mad through your website could on off an extension of health cover and not an extension of the full AXA Assistance USA Platinum plan. This was unsatisfactory and in the future i will seek and use other plans that allow an extension of the plan to be made during the trip.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Dec 19,2016
John Hancock Gold
I submitted my claim # 1JHG14-111498 recently and am now pleased in it's handling. I did request o speak with a a Customer Care Individual, and received prompt and responsible care of a small problem. In addition, your employees that I had occasion to speak with early on during my claim process were very knowledgeable and helpful in our claim submission. Please thank them for their care and concern.
Adolf H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Since I fortunately did not need to use the plan it is hard to rate the service.

It gave me peace of mind however knowing someone had "my back" if things did not go as planned.
Cecil L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
I already recommended your program to a friend. I appreciated the choices and I felt the AXA Gold would cover what I need is something happened to my family at home while I was abroad as well as help us out in any stressful situations.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and have recommended us to friends. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Nov 22,2016
CSA Travel Protection Custom
I find the agents very helpful in answering my questions.
Karin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
My BIG concern is that I filled out an on line request for you folks to send me a copy of my policy, and I'm STILL waiting for your response. It wasn't the end of the world. Thankfully, other than a hold on one credit card, there were no other negative events.
We all have "bad hair days", but you guys really need to fix your response time on simple requests. You can't fix it if you don't know about it. So, I'm informing you. Thanks!
Alice C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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