Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers who have and visited Japan rated our travel insurance plans
4.47 out of 5
176
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
CSA Travel Protection Custom
CSA has been my choice for travel insurance for the past few trips; based upon price and coverage. I cannot rate claim processing since I've not needed to make any. I do know individuals who have made claims and found the process to be straightforward.
Ying C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
not having to do a claim, it is hard to say. it was easy to give you money! and you gave me lots of pages of coverage information.

It would have been nice to have a single sheet prepared with the summary of information to take with me.
Penelope W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. After purchase, Global Alert! emails a purchase confirmation which can be printed and carried with you on the trip. The purchase confirmation is a one page document which includes the purchase details, contact information, and schedule of benefits. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722.
    Oct 03,2016
April Travel Protection Choice Family Plan
I did not have to use the plan. However, I called them in advance of the trip, and they were helpful in answering all questions. They also provided me with names of hospitals in Japan that I could potentially go to, and they were comfortable working with.
HRISHIKESH K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Our flight to Tokyo was cancelled due to mechanical difficulties, and we arrived a day late to our pre-paid hotel. Fortunately, the hotel refunded our money for the first night, otherwise we would have had to make a claim on the insurance. This experience confirmed for us how important it is to have travel insurance. We bought it mainly for the travel accident and health coverage, but actually may have needed it for the travel disruption!
David A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
Gave me peace of mind on my trip. Thank you
John E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Sep 13,2016
HCC Medical Insurance Services Atlas International
This was the only affordable plan I could find that covered pregnancy. However, I hope that HCC Medical Insurance Services decides to join the rest of the world in offering better coverage and services to (pregnant) women during their travels. This insurance was better than nothing, and luckily I didn't need it. But if I had gone into labor early, or needed other care for myself or my newborn, I would not have had the coverage necessary.
Janelle J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Seven Corners Liaison International
Hard to review something I didn't make use of as I was in good health the whole trip. However, the price was reasonable.
Charles D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kathy Haught
    Seven Corners
    Photo
    Thank you for taking the time to rate Seven Corners. We really appreciate it! Please let us know if we can be of any further assistance and we'll be happy to help you.

    Thank you
    Kathy
    Aug 15,2016
John Hancock Silver
I was hoping that this trip insurance would just be for peace of mind, but unfortunately I did have to use my trip insurance! This was my first international trip, and while I was in Japan, an earthquake shook Kumamoto and cut all rail transportation in that island. Thankfully my husband and I were very far away from there at the time, but we needed to travel south of Kyushu and were planning to use the rail, which was broken by the quake. John Hancock really pulled through for us as they were able cover a plane flight to our next destination so we didn't have to skip part of our trip. They 24/7 team were very responsive to us and answered all of our questions. After our trip, we submitted the claim and they cut us a check with our transportation costs. I'm definitely both a believer in trip insurance and a believer in John Hancock / Seven Corners.
Shawn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Thank you for the great customer service.
Raphael D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Didn't have to use it but it gave me peace of mind to know I was covered
Kiyoshi K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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