Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

Customers rated our travel insurance plans
4.58 out of 5
48,091
ratings and reviews
97%
recommended
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Cruise
Filed claim
RoamRight Preferred
We went on the trip, so have no idea whether or not the insurance purchased would have been beneficial; without filing a claim and going through the claim process, it's difficult to write anything but a neutral review.
Lani M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
Since we didn't have to use the insurance, we are unable to do a review. We would only be able to give an adequate review if we had filed a claim and gone through the process of using the policy. Pretty hard to review an insurance policy company when you have no experience with a claim
Nathalie B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    May 25,2017
HTH Worldwide TravelGap Excursion
I did not have to use it which was a good thing but I had great peace of mind with this insurance, the card arrived really fast and I felt secured with it
Ana H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
did not have to use insurance for this trip. Would consider this for another trip
Annalee G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
We purchased the CSA Travel Protection plan primarily to cover catastrophic emergencies (e.g. needing to be airlifted off of a cruise ship) while on vacation. We selected it after comparing price and coverage of several plans as a happy compromise between price and coverage, figuring it came closest to covering our specific needs. Since we did not need to use the policy for any reason while on vacation (always a good thing when you do not need to use your insurance policy) the only thing I can review is the fact that the policy was reasonable in its cost and what it covered, and that it gave my wife and me peace of mind while on vacation. We will use CSA again for our next cruise.
Joseph R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TravelSafe Classic Plus
I didn't have to use the coverage, but it gave me peace of mind to have it. The small cost was worth that peace of mind.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
This plan was exactly what we were looking for to cover our European vacation. We thankfully did not need to file a claim but it gave us peace of mind to be covered.
Eric F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Since I did not have to use the insurance this time no complaints. I have tried to use before but it is too hard to meet all the specific requirements. If I am paying for medical coverage abroad, that ins should pay first especially since Medicare will not cover anything outside the USA and should pay the bills direct to the medical facility. We have had to pay ourself in the past because we could not obtain all the correct paper work.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments on "secondary" medical coverage. However, we would like to take this opportunity to point out several benefits that were included in your CSA Custom plan.

    (1) CSA did provide "secondary" medical which would have required you to first submit your claim to any other primary collectible insurance policy. If the primary provider denied payment but it proved to be a covered medical expense under your secondary coverage plan, then CSA would have reimbursed you on a primary basis.

    (2) CSA offered ON DEMAND MEDICAL CARE through their
    Teladoc network (formerly Consult A Doctor TM) which offers 24/7 access to its proprietary nationwide
    cross-coverage network of U.S. licensed physicians for telephone and secure e-mail medical consultations.

    (3) CSA also offered "No Out-of-Pocket Medical Expense". If you had developed an acute illness while on your trip that required treatment by a physician, you could have called the
    Emergency Hotline to obtain the name of a local qualified physician in the assistance provider’s network. If an in-network physician was available, the assistance provider would have scheduled the medical visit and guaranteed payment to the physician for a medical visit not to exceed 1000 USD for covered medical conditions.

    (4) The CSA assistance provider also offered Interpretation/Translation services. The assistance provider would have assisted with telephone interpretation in all major languages or would have referred you to an interpretation or translation service for written documents.

    Please always refer to your CSA Custom certificate for complete terms and conditions for these and all other benefits prior to purchase or within the 10 Day Review Period.
    May 24,2017
The trip included a
tour
AIG Travel Travel Guard Basic
Not having to use the plan (yay! isn't that why we buy insurance?) I can't be a good judge of its effectiveness But, It was easy to purchase, reasonably priced and added to our sense of security while we travelled.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Did not need it but it is a necessary part of traveling. It provides peace of mind
Robert l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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