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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Germany rated our Comprehensive Plans
4.56 out of 5
1,497
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
We were very disappointed in Nationwide Insurance and this product. Our Summer 2020 European trip was cancelled in April 2020 due to the global pandemic. We contacted Nationwide immediately and they recommended that we pursue reimbursement from the travel providers then file a claim for any unrecoverable funds. We trusted that they were guiding us properly and followed their advice. We did indeed have unrecoverable funds and filed for reimbursement immediately after our last refund in Dec 2020. Nationwide denied our claim stating that the global pandemic was not a covered peril. Why was my policy not cancelled and my premium refunded when my trip was cancelled? Why did the Nationwide representative lead me on to believe that we were covered when I contacted them in April? If a global pandemic with travel shutdown all over the world is not covered, why buy insurance? At this point, I would not recommend using Nationwide and I'm not sure about purchasing travel insurance anymore. It looks like there is a very narrow window for reimbursement and obviously the insurer's intent is to deny most of the claims. My experience has been that the travel providers have been focused on taking care of their customers and the insurance company is finding ways to say no. Why buy insurance?
Charles S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Thank you for your feedback.

    We are sorry to hear that you were unable to travel. Upon learning that your claim was deemed unpayable, we reached out to you about Nationwide making an exception to cancel the policy for a refund of premium or transferring this policy to a future trip. Nationwide requires additional information from you in order to determine if you meet the guidelines for a successful exception. Please call us at 800-487-4722 or email us at [email protected] for further information.
    Jan 20,2021
Generali Global Assistance Standard
Insurance has always been peace of mind for me ...just in case something goes wrong. I have never had to use it thankfully.
Ruth N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Thankfully, we did not have to file a claim, so my review is limited.
Dorothy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Travelex Travel Basic
unfortunately, I had to cancel my trip to Germany because of my husband's medical issues. The process of receiving a refund was straightforward and reasonable as far as the documentation was concerned. The ticket was refunded in an expedient manner. I was extremely pleased how this whole situation was handled. As a matter of fact, I already had sent an E-mail to the claims' department to thank them for the excellent service I received.
Christine Elisabeth S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
No way to say this plan was good or not since -thankfully - I didn't need to make a claim or use it.
Bernard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thank God no need to use it, but had peace of mind just in case the occasion presented itself.
Silvia H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Purchasing and obtaining the policy very easy. Cost was competitive. Luckily no claim to file.
Thomas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Did not need to use insurance but felt good to know I had it if needed.
Charles W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
PATHETIC..Absolutely no contact from the company for about a month after submitting my claim..Yes, my claim was denied, and that was the proper decision, but the lies, unreturned phone calls and misinformation were inexcusable..The total lack of communication only exacerbated the horrific service..I would NEVER use this co. again, simply due to their apathetic, indifference and abject failure to open a line of communication..Try and reach a manager..That is a joke, as they undoubtedly, hide under their desks, so as to avoid speaking with their customer..AVOID at all cost
Jeffry A. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your feedback which we forwarded to Crum and Forster Travel Insured for comment:

    "We apologize for the delay and lack of customer service provided. Our goal is to provide each and every one of our travelers with the best possible customer experience and this case is being addressed accordingly. Please reach out to us if you would like any further clarification. Thank you for your patience."
    Nov 15,2019
HTH Worldwide Trip Protector Classic
We did not file the claim but policy was comprehensive and easy to review and get it.
Yelena L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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