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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Hungary rated our Comprehensive Plans
4.50 out of 5
505
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
I purchased travel insurance for a plane ticket. When the program was canceled and my daughter had to return home, we had to purchase another flight home. After waiting 9 weeks for the claim to be processed, we were denied, saying that it was not a "covered reason". Why did I buy insurance if the trip cancellation has so many loopholes that it won't pay? I will NEVER buy insurance from you again and I travel quite a bit. Furthermore, I will review you negatively on every site I can find....and tell everyone I know NOT to use you.
Roger T. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Megan
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience.

    We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 877-612-3827 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Sep 08,2020
  • Megan
    Photo
    Please see the response from C&F Travel Insured:
    "We thank you for your feedback and apologize for the frustrations you’ve had during your experience with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected] . "
    Sep 10,2020
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Revised review: I don't judge an organization on whether or not a mistake is made, I judge it on how it responds to its own mistake. My experience was that this company would not "make right" its own mistake (after weeks of phone calls) until I wrote an appeal and until InsureMyTrip got involved to advocate for me. Then finally I got the money expected. Details ...

I bought this policy with an optional upgrade. After Lufthansa damaged a piece of our Rimowa luggage I called TI International to verify the benefits available to me under my plan and was told over the phone that our coverage for one piece of luggage would be up to $500. So I went through the process of filing a claim with Lufthansa and getting a repair estimate with Rimowa. I accepted Lufthansa's offer of $150 because I knew that I had $500 of coverage with this trip insurance. So when Rimowa told me it would cost about $680 to replace the luggage (our's was not fixable) I didn't worry.

After filing the claim with TI International, I find out that they would only send a check for $250. I called them, certain this was an error, but apparently our plan only covered $250 for a piece of luggage. I take good notes and pointed out that their own representative verified we were covered for $500, and was told management will review the audio of the phone call. Management did review the phone call and did admit that indeed their representative told me the bag was covered for $500, but since I didn't purchase the policy based on false information they would only be paying me $250. They gave an example of if I had lost luggage and called to find out what our coverage was to buy clothes, etc. on our trip and was given the wrong coverage number and then spent money based on that incorrect number, they'd cover that. After telling them that indeed I did base a financial decision based on the wrong coverage number, i.e. I accepted Lufthansa's $150 offer because I knew I had $500 coming to replace the bag, their response was I could go back to Lufthansa and try to get more!!! I do not see how this is different from the example they provided of someone spending more on clothes because they were told an incorrect coverage amount over the phone.

After many phone calls they admitted several times that their representative gave me the wrong coverage information and said they made sure to correct her for future interactions. They apologized. But they would not financially stand behind their clear and verified mistake and sent me just $250. They even suggested I should have known what the coverage was by reading their long form coverage document, but I pointed out that their own employee who works with this all day did not know what the coverage amount was!

I wrote an appeal to TI International, wrote my original review here, and InsureMyTrip got involved to advocate for me (appreciated). Then TI International left me a voicemail apologizing and sent me a check for the other $250.
Anne C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Megan
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience, but we are glad to hear InsureMyTrip's advocate program was able to assist.

    Sep 08,2020
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
We did not need the plan which was good. Still it was nice to know we had it if needed.
Pamela L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
expensive. did not need it.
Michael C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 2 main factors that determine premium costs for this plan: the cost of the trip and the travelers ages.

    The Travelex Travel Select plan is a benefit rich policy. In addition to the standard comprehensive policy benefits, this policy also includes Cancel For Work Reasons, Missed Connection, Sporting and Golf Equipment Delay, License Fee Refund, and 24-hour Full Coverage Accidental Death and Dismemberment.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.

    We have passed your feedback along to your provider and they have replied with the following:

    "Thank you for taking the time to post on InsureMyTrip.com.

    We are happy to hear that your trip went smoothly. While we understand that you did not use the coverage, there were many valuable benefits that you were eligible for before and during your trip.

    Thank you again, and we hope you think of Travelex the next time you travel.

    Kind Regards,

    Amber"
    Dec 05,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
It is difficult to judge the insurance when you don’t have a claim!! I did like the bon voyage email prior to my trip.
kathy e. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
One never knows if a plan is appropriate for a situation until the event occurs. Fortunately there was no event, and the plan was never put to the test.
Frank F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
The only thing this trip didn’t cover was the airlines ticket because I had purchased it with points.
Pamela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Did not need coverage but felt I was covered if needed and the cost of the plan was good
Janice V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Generali Global Assistance Standard
Fortunately we did not have chance to submit claim.
Mikhail Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I didn’t file the claim for my trip, so I could not say anything about my satisfaction with General Global Assistant
I might use your company for my next trip in January
Ludmila D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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