Very disappointed with the service I received from both Insure My Trip and Trip Assure Advantage. I called Insure My Trip twice about who to place a claim. They wanted nothing to do with me and told me to call Trip Assure. I called Trip Assure and was told someone would call back in 24 hours but no did. I called again and no return call. I then filed my claim on line and it said it would be processed and paid in 30 days. It ended up taking over 60 days and was only paid after I followed up and was on hold for 30 minutes waiting for a customer service rep. I used to be a loyal Insure My Trip customer but since this problem I have switched to another company and I will never use Trip Assure again.
Kevin S. would not
recommend this plan to a friend or relative.
1 people found this review helpful
Note: This review is for an earlier version of the plan.