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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Morocco rated our Comprehensive Plans
4.54 out of 5
259
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
On paper, International Medical Group and iTravelInsured offer a good product at a reasonable cost. However, their claims process is one defined my delay, dishonesty, and obfuscation. Policy language is misapplied. Policy definition is misconstrued. Policy requirement is ignored.

My claim was partially denied based on their team's misunderstanding of the product and their misreading of Policy definition. My attempts to initiate the informal and formal grievance processes defined in the Policy were repeatedly blocked. Eventually, the claim was fully covered as a "goodwill gesture".

I recommend spending a little more for a better brand. It will be less headache and heartburn in the end.
Tyler N. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I was sick in Morocco and needed help in changing my flight to come home a few days later. Was unable to do so with booking agent after five hours of trying because of so many callers due to coronavirus concerns. I called the number listed on my policy for callers outside the US and could not get through. The number is either incorrect or incomplete. Really needed some help and could not reach anyone - very disappointed!
Anne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. Travelex has offered the following response:

    "Thank you for reaching out to us on InsureMyTrip.com. We sincerely empathize with your unfortunate situation.

    The phone numbers to our travel assistance provider, On Call International, are correct. Please keep in mind, that due to the Coronavirus outbreak, Travelex, our assistance provider, and all travel supplier(s) are experiencing a very high volume of calls, and phone lines to travel suppliers around the world were over capacity (and thus sometimes not connecting), when you were in Morocco.

    Having said the above, we would like to obtain further information so we can follow up with On Call International. Please email us back at [email protected] with the number you were attempting to call, as well as the date and approximate time in which you were trying to contact On Call International."
    May 11,2020
The trip included a
tour
International Medical Group iTravelInsured SE
Didn’t need to use it which is a good thing.
Margaret B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Didn’t use it but was comfortable having it
Sharon K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Outstanding customer service.
M VIVECA M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
never used it

The real test of the plan is when you use it
Michele B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare
Pretty good coverage at a very reasonable price. Gave me some piece of mind had the trip had issues. Recommended.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your feedback, we appreciate it!
    Jan 28,2020
Berkshire Hathaway Travel Protection ExactCare
would definitely consider using Berkshire Hathaway again = true bargain in the 'insurance world'... thanks!!
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your feedback, we appreciate it!
    Dec 31,2019
The trip included a
tour
AIG Travel Travel Guard Basic
Fast and easy to obtain coverage
Gayle M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Silver
I did not need to use the plan, so I don't know how the company would have performed. By reputation, I trust they'd have been fine.
Christina H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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