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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited the United States rated our Comprehensive Plans
4.58 out of 5
5,309
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Travel Select
The Travelex claims website required that I file a claim to get copies of the doctor’s form and then had to start all over again once the doctor completed the form. It would been easier initially to go to a page setup up for downloading forms.

With the necessary forms in hand, filing online was fairly easy and the claim was approved within two weeks.
Bryan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
The claim was for Trip cancellation due to illness.

The good part is that they spotted an inconsistency in the Doctor's Report and, instead of just denying the claim, they sent a clarification email with a form for the doctor to fill out. Once this form was returned to them, they paid promptly and fairly. So they actually care about their customers.

The bad part is that it took them 10 weeks just to look at the claim after I filed it. And most of that was before the Pandemic.

So expect to be treated fairly, but don't expect fast service.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
The website was down for weeks and phone calls were not answered. When I did reach them, I was promised an email with a link to file a claim. They could not send the form to file by email or USPS. I never received an email. Very poor service and disastrous that they had no backup plan for an IT failure of this magnitude.
Deborah M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Erin
    Photo
    We appreciate you providing feedback. We are sorry to hear your experience with IMG did not meet your expectations. The travel insurance industry has been experiencing an increased volume of inquires and claims due to the COVID-19 pandemic and have been trying their best to address all requests in the order in which they are received.

    For any additional questions or concerns, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.
    May 01,2020
Travelex Travel Basic
We booked a trip Feb. 12, 2020 and purchased insurance Feb. 14, 2020. Due to the corona virus we canceled the trip. We called Travelex to make a claim.. The Travelex agent told us the corona virus was NOT a covered reason for trip cancellation, so they would not make any payment.
Frederick A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    We will be reaching out to you personally to go over options for a Date Transfer, which will allow you to reuse your policy for a future trip.

    We appreciate your patience during this time and look forward to hearing back from you."
    May 11,2020
The trip included a
tour
Nationwide Mutual Insurance Essential
Didn't use the insurance but was glad I had it with the possibility of trip interruption.
Larry B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Basic
Great peace of mind.
Michael-Ray P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
I was pleased with the ability to purchase on-line and how well the process worked when I needed to file a claim. It was easy to contact a real person when I had questions. The customer service was efficient and accurate. The email explaining the analysis and reasons for part of my claim not being covered was easy to understand and thorough. A great experience of how on-line and non-local transactions should work. Thank you.
Ronald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Thank you for providing affordable coverage for vacations.
Jessica C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
April Travel Protection APRIL Cruise
My traveling companions cancelled their cruise and we all decided to stay longer in FL. I was disappointed that I could not get another policy for my extended time. This is what I was told. I just don’t understand if I was willing to pay why I wasn’t accommodated.
Marilyn K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
I purchased the insurance just in case and we were in Los Angeles when travel things started getting shut down. Although I made it home right on time, I felt good knowing I had purchased the insurance! It just helps relieve the stress!
Joe F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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