Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I have filed a claim in the past and everything was handled efficiently.
Barbara S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We have purchased insurance from this company for multiple trips. After a cost comparison, I have found their coverage comprehensive and cost competitive with other companies. I will buy insurance from them for my next trip.
Ethel H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Before my trip began, I changed the number of insured days on my vacation from 28 days to 22 days, but I received NO refund for the reduced coverage. Although I reduced the number of insured days by 6, I was charged the same amount as for the full 28 days, $524. It seems to me that I should have been charged a lesser fee for a shorter coverage period.
Steven O. would not
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
As usual, when I travel, I use Insuremytrip.com to research and select an appropriate policy. I purchased AXA Platinum as a result of my recent research. I had some confusion on what I needed to purchase of "known costs" and received a few different responses to my inquiries. I wanted to be sure that my policy would not be invalidated because of any failure to include a "known cost" There is a a brief window to change a policy. At the time of my purchase, I included the cost of airfare as a known cost. I later acquired travel through use of frequent flier points, which substantially reduced the cost of my trip. Since it was outside the window for making a change, there was no way to get a refund of policy costs. My request was sent to AXA through Insuremytrip and, thankfully, AXA approved my request for an exception to the normal policy on refunds. I appreciated that approval. Perhaps some more clarity about what is to be included as a known cost would be helpful.
Fortunately, I had no need to make a claim on the policy itself but the plan included what I might have needed.
Fortunately, I had no need to make a claim on the policy itself but the plan included what I might have needed.
Marcia S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
It’s hard to rate satisfaction since we did not file a claim. Trip insurance is very expensive as we are in our 70s. However, compared to other plans this one seemed to have good coverage at the most reasonable cost.
William D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I lost my passport at the airport before I could board my fly and I had to cancel evrything. The only thing I claimed was the hotel that was pre-paid and one excusion but they claim that my reason for cancellation was not coverred.
Jesus R. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
Thank you for your feedback, Jesus. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. Supporting documentation is typically required in order for the policy to provide coverage for a lost or stolen passport, and our dedicated claims team will be contacting you to offer further details regarding the determination. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]Apr 04,2023
The trip included a
tour
AIG Travel
Travel Guard® Preferred
I did not need to file a claim and was happy with the cost and potential coverages.
However I am not happy about not receiving a partial refund when my tour company cancelled a portion of our trip. I realize when a customer cancels refunds are not given however this cancellation was made by the tour company and now I'm the one at a loss. The $532.06 credit will probably never be used so I'm out over $500. There is no good reason not to give a refund in this case. You had my money for 6 months before the trip started and if for no other other reason than good customer service exceptions should be made on a case by case situation.
However I am not happy about not receiving a partial refund when my tour company cancelled a portion of our trip. I realize when a customer cancels refunds are not given however this cancellation was made by the tour company and now I'm the one at a loss. The $532.06 credit will probably never be used so I'm out over $500. There is no good reason not to give a refund in this case. You had my money for 6 months before the trip started and if for no other other reason than good customer service exceptions should be made on a case by case situation.
Douglas N. would not
recommend this plan to a friend or relative.
3 of
6 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
This is the exact same policy that is offered by Viking cruises, although at a better price here if you do it directly. A good policy.
Bernard N. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Plan was adequate to cover my trip, but I did not have a need to file a claim.
Terrence M. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Luckily I didn’t have to use the coverage at all .
Maria D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful