Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I chose my plan based on the reimbursements that would be available for cancellation; trip interruption; baggage loss and the medical, and more. I luckily did not have to file a claim but felt good about the level of coverage I would have.
Loretta S. would
recommend this plan to a friend or relative.
I had to cancel our trip due to a serious medical condition. It took probably two months for the claim to be processed and paid out. It was a lengthy process but they did pay out the full amount, so I think it was fair.
Thomas Z. would
recommend this plan to a friend or relative.
Thank you for sharing your feedback, Boris. We're sorry to hear about the circumstances surrounding your claim and for not meeting your expectations as we take reviewing and responding to claims very seriously and want customers to understand the coverage details of our plans. We cannot stress enough that it is important to review these details via the Plan document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. Supporting documentation is typically required in order for the policy to provide coverage for cancellations due to medical reasons. One of our dedicated claim team members will provide additional information about the requested documentation.