Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Spent considerable time comparing carrier plans and benefit levels and this came out on top. I called customer service a couple times too with some mundane policy questions and they were very helpful.
Steven J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully did not have to use any services. My husband DID pass out on the street on the 3rd day but the trip leader was well equipped to take care of the emergency.
Yunus B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
I understood the Travel Safe Classic Plan coverage for health to be the primary coverage, but when I called, they said it was secondary. The person on the phone while I was traveling was very helpful and pleasant, but because it wasn't primary, I then had to call my health insurance. In the end, the cost of the urgent care visit in Peru was not very expensive. The US should learn from Peru about how to provide decently priced health care that you can actually pay for out of pocket.
Peter T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with this plan. You are correct in that the TravelSafe Classic plan is primary medical coverage. You would be required to pay out-of-pocket and then you can file a claim directly through TravelSafe.
Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.