Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We make it a practice to obtain travel insurance to mitigate risk for circumstances beyond our control when we've booked expensive trips. Generally the concern is that our elderly parents could develop a sudden illness that might require canceling travel plans we've made months in advance. However, we recently experienced travel delays due to pilot strikes (British Airways) and train strikes (France) that could have resulted in missing an expensive pre-booked multi-week bicycle tour. Fortunately, in spite of delays we were able to get to our destination with little time to spare. During the delay I called our insurance provider to discuss our options and was relieved to discover the extensive resources available to help us, and learned that we would be covered for expenses incurred should we need to rebook our plans. The simple comfort that came from knowing we were covered more than justified the expense of our travel insurance.
Wendy H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It was reassuring having this plan if disaster struck and it appeared it might because our first flight never left the ground. Cost of plan seems high for coverage but could not find any cheaper options that came close to meeting our needs. Glad we had plan even though did not need to use.
Edward E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
When my husband's wallet was stolen in Paris I called the insurance company number to see if they could offer any help and was to receive a claim report via email which was never received. There wasn't much help they could actually provide other than offering to loan some cash, which we didn't need.
Janet C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you very much for your review. Since receiving your comments, Generali Global Assistance has been searching through their call log to provide you with additional information. We now have their reply:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Unfortunately, we were unable to locate your calls based on the information provided and apologize for your not receiving the claim form or the information on how to file a claim.
However, you may still file online at: https://travelinsurance-us.eclaims.csaclaims.com/ or obtain the claim forms at: https://www.generalitravelinsurance.com/start-a-claim/pdf-claim-forms.html.
Please contact (800) 348-9505 or [email protected] if you have further questions and a dedicated team member can assist you."
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Unfortunately, we were unable to locate your calls based on the information provided and apologize for your not receiving the claim form or the information on how to file a claim.
However, you may still file online at: https://travelinsurance-us.eclaims.csaclaims.com/ or obtain the claim forms at: https://www.generalitravelinsurance.com/start-a-claim/pdf-claim-forms.html.
Please contact (800) 348-9505 or [email protected] if you have further questions and a dedicated team member can assist you."