Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
As we had no claims, there is really nothing to report with respect to our experience. Purchasing the insurance was easy enough and the policy appears to cover what we needed, if a bit pricey. In the end, how good an insurance plan is will only be known when you need it to deliver. The good news is, we did not need any assistance. The bad news is, we have not way to know what service we would have gotten had we needed it. For that it will be better to reference someone who has been in need of assistance.
Hector D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, i did not need to use my plan but i felt much better knowing if anything went wrong, I had coverage. I would not get travel insurance on a small trip but for this trip overseas, i felt it was too much money invested to not have insurance.
susan g. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did not file a claim, so I have no information on the quality of service.
However, the cost of this insurance, given the coverage provided, makes this policy a good buy.
Susan M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had to cancel my trip due to an accident and the plan covered my expenses.
However, the claims administrator for JH, Seven Corners was not a company that I would like to deal with again. Their website and processes are archaic which resulted in many phone calls to follow up. There is zero transparency since you only talk to a customers service rep who knows nothing about the claim. Also, if you are asked for additional information, the SLA timing starts all over upon receiving requested information.
I finally received an email saying that they are sending a check so I'm crossing my fingers that it arrives in the mail.
Joy C. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
Great company. Paid my claim with timely follow-up, excellent communication, and generally great customer service. Will continue to use this company in future travels.
Joy C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.