Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
I purchased a policy from Nationwide for a cruise I planned to go on in October 2019. Because of the expense of a cruise, I thought insurance would be helpful in case I could not go on the cruise. Unfortunately for me I was robbed in Italy a couple of days before I was to go on the cruise. I could not go on the cruise as my entire purse was stolen with my passport and all my money. The cruise line will not let you go on board without a valid passport. I had no choice but to go to the nearest embassy to get an emergency passport to fly home. Nationwide said the cruise was not eligible for compensation. Ironically this was the only reason I bought insurance, in order to cover the cost of the trip if I was not able to go. All they would pay was $400.00 They sent an email stating they would send a check on December 4,2019.,but it could take 30 days to receive the check..This is ridiculous. It does not take 30 days to mail a check. I waited the required amount of time, and it is now well over 30 days. I called and they were not very helpful. I was told that if they were able to mail a check, it wouldn't be until Monday January 13,2020.. I can not recommend this company to anyone. I have no idea, if I will ever get paid.
Jeneen B. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
International Medical Group
iTravelInsured SE
I had additional charges over the months preceding the actual trip and adding these charges for additional premium was like pulling teeth. There was no easy way to do it as I recall. No number to call; very trying time; got told the wrong premium then adjusted up, etc etc Bad scene.
Richard W. would not
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback. We apologize for the difficulties you encountered when amending your policy. Apparently the policy was purchased with an incorrect departure date which was corrected when you called to increase your total trip cost. This issue was easy to correct but required additional documentation. We appreciate your patience and cooperation in providing the necessary information.Dec 31,2019
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
I didn't need to use my coverage but see the value and importance when taking a major trip.
Mark G. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
Our claim was processed and paid within the time frame we were told. We received full payment of our claim and are pleased with the result. Seven Corners representatives were courteous on the phone and responded to my emails promptly. We will definitely use this company again.
Donna A. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
The whole point of insurance is peace of mind. I only purchase insurance for big trips (expense, time away) and the insurance did exactly what I needed: It provided peace of mind. My wife and I are home, trip was great and the insurance was never used. Peace of mind provided and all good.
Hary G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Thankfully, we did not have to use the trip insurance. However, the peace of mind knowing that we had it was valuable.
Kevin B. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Top notch service from the point of first inquiry when disrupted due to Hurricane Dorian until the final claim was process and paid. This service was a great investment to reduce worries due to delay or disruption!
Diane B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I can say that it is impossible to rate an insurance policy until it is needed. That is the time that the rubber meets the road and the only time that a policy can honestly be rated.
Edward K. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
I just received the check this week. Processing the claim took way too long.
Patricia C. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 05,2019
The trip included a
tour
Nationwide Mutual Insurance
Essential
my camera was stolen, I don't know where or when but was definatly on the trip. you act like you don't believe me.
Kenneth Robert C. would not
recommend this plan to a friend or relative.
-
Carol
Thank you for your review. Nationwide, as do all insurance providers, do require written proof of a theft loss which could be provided by local authorities or an airline if applicable. They may also require copies of receipts.Dec 13,2019
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of Trip Interruption for this specific plan. Nationwide advised that you had coverage under Travel Delay and you were reimbursed the maximum amount under that benefit.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.