Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
Thank you for your review. Nationwide, as do all insurance providers, do require written proof of a theft loss which could be provided by local authorities or an airline if applicable. They may also require copies of receipts.
This was the best of the plans we reviewed for the money. I believe it is still to expensive for the possibility of it being used but gave us some piece of mind for this extensive trip and the numerous facets of the trip. We had 2 different air fares, land trip and extended transatlantic cruise.
Mitchell F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Had a medical emergency while in Italy. Though everything turned out well, my wife and I missed the first 2 days of our 10 day tour. Once home, I opened a claim and submitted the receipts and documents via the Generali online website.The process required a few emails, a telephone call to my claims agent, and submitting a few extra documents, but we were treated well and reimbursed fairly after 7 weeks. All in all, a good experience with this company.
Ronald S. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
Due to a medical emergency the day I was to leave, I was unable to make my trip. I contacted Travel Insured International right away to learn what information they needed for me to be reimbursed for my trip cost. I sent in all the information and waited ... and waited ... and waited. I got no reply that they had even received my documentation. I called them and was told they had received it, but that it would take up to 15 business days to be processed. I had already been most of that. I called back in a few days and was told they were waiting on information from the agency I purchased my trip from. I contacted the agency, and they had NOT received any request for information. Another call back to C & F TII and I told them the agency had not received a request. A few days later, the agency contacted me that they had received a request with a plan number, but no name was attached to the request and they had to ask me if that was my claim. They promptly sent the information to C & F TII and copied me on it. I contacted C & F TII again to see if the information had reached my file. I was told it had not and that it might take 5 - 10 business days for it to do so. I started calling back every other day to check on my claim. I guess they finally got irritated with me and just processed my claim and sent me the money. It is ashamed that I had to do all the follow-up to make this happen. My airline miles were credited back to me with just a phone call (10 minutes). Royal Caribbean credited back three excursions that I paid for in advance, but did not take (because I didn't make the trip) within 3 days. Another small policy I had through American Airlines with Global Alianz responded within 2 days and made a payment immediately. I was very unhappy with the service I received from C and F Travel Insured.
Victoria F. would not
recommend this plan to a friend or relative.
We buy trip insurance every time we travel and thankfully, have never had to use it. This trip I tried to use it as the flight we were booked on coming back from Spain was overbook. We could not get on. All our luggage was on it's way to the USA at that point!
I called to see if the travel insurance could help us and was informed I would have to pay for everything up front and file a claim. It would have been nice if we could of at least shown receipts and our credit card credited. We were talking about $1,000.00's of dollars, with air fare etc added to our personal account after spending 19 days away.
Just seems like there should be an easier way.
Gerald D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you very much for your excellent suggestions which we shared with iTravelInsured. Although there is always the possibility that the travel insurance industry may adopt similar ideas in the future, at this time travel insurance plans offer trip protection on a reimbursement basis which require that you pay up front and submit your receipts for reimbursement at a future date.