Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for providing a review to assist your fellow travelers.
Your plan provided 24 Hour Assistance through MedJet Assist who specializes in transporting patients to and from hospitals, rehabilitation centers, specialized care facilities, and private residences with the same level of care that would be expected from a hospital ICU. Their aircraft contain state-of-the-art medical equipment, and their medical teams have the highest level of training and experience in the industry. Each medical transport has a two-person crew that consists of a critical care trained Flight Nurse and either a Flight Paramedic or a Flight Respiratory Therapist. They also have full-time specialty teams for IABP/Cardiac and transplant patients.
In the event you required emergency medical treatment or transportation services during your trip, you or someone on your behalf would contact MedJet Assist's 24 hour emergency assistance phone number as soon as possible. MedJet Assist has an extensive database of medical contacts providing you with services that meet US standards. Although you did mention that you were in a remote area, there were probably local authorities for you to contact who would have assisted you in contacting MedJet Assist.
Please let us know if you have any further questions or need additional information.
Fortunately I did not have to use the plan, but when our initial flight was three hours leaving, the thought of having to use the insurance crossed my mind. We missed our connecting flight by mere minutes; there are no other flights from Istanbul to Rwanda, just that one per day. Luckily the airline put us up in a nice hotel and fed us, so the insurance was not needed, but it brought peace of mind to know it was there if it was needed!
Nicholas M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We have used CSA before and did have to file a claim. Everything was handled in a fair and timely manner and that is why we continue to purchase our insurance through your company. Thank you for providing this service.
Shirley D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Your plan provided 24 Hour Assistance through MedJet Assist who specializes in transporting patients to and from hospitals, rehabilitation centers, specialized care facilities, and private residences with the same level of care that would be expected from a hospital ICU. Their aircraft contain state-of-the-art medical equipment, and their medical teams have the highest level of training and experience in the industry. Each medical transport has a two-person crew that consists of a critical care trained Flight Nurse and either a Flight Paramedic or a Flight Respiratory Therapist. They also have full-time specialty teams for IABP/Cardiac and transplant patients.
In the event you required emergency medical treatment or transportation services during your trip, you or someone on your behalf would contact MedJet Assist's 24 hour emergency assistance phone number as soon as possible. MedJet Assist has an extensive database of medical contacts providing you with services that meet US standards. Although you did mention that you were in a remote area, there were probably local authorities for you to contact who would have assisted you in contacting MedJet Assist.
Please let us know if you have any further questions or need additional information.