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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Costa Rica rated our Comprehensive Plans
4.60 out of 5
1,074
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
TruTravel Insurance Premier
My wife and I unfortunately had to cancel our cruise vacation due to a medical issue. The cancellation portion of our insurance was effective and covered all of our costs associated with this cancellation. The provider was easy to reach by phone and was prompt in sending the claim forms to me by email. After the claim was submitted I received my reimbursement within two weeks. I’m very pleased with this coverage and would highly recommend it to others.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
John Hancock Gold
While the plan itself may be good (don't know if it is or not since I never had to use it) there needs to be a better way to handle policy extensions. Here's our story. We purchased coverage to cover us from 8/17/17 thru 9/3/17 while we were traveling in Costa Rica. Due to Hurricane Harvey our return flight from San Jose, Costa Rica to Houston, Texas for 9/3/17 was cancelled by our airline. I attempted to contact someone at the phone numbers provided and either didn't get an answer or the requested return call regarding extending the policy end date was never returned. Our return flight finally took place on 9/7/17 which left us without any coverage for 4 days. Luckily we managed without the extended coverage. So given that situation, what should we do the next time? Purchase 10 days extra coverage just in case something like that happens again and then apply for a refund of the unused coverage if we're able to return to the US as scheduled?
John F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    John Hancock Ins. Agency would like to apologize for your inconvenience and someone will contact you shortly.
    Sep 13,2017
AIG Travel Travel Guard Gold
The website makes it easy to compare plans to find exactly the coverage I want. I didn't have to make a claim this time, but have had good results the one time I did in the past.
Elizabeth H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I had a claim that was complicated because I had problems at both the beginning and end of my trip. The problems at the end became complicated because of steps I had to take at the beginning to get to my cruise. I had a little trouble filling out the claim forms, but sent a cover letter and they sorted it out and covered almost every thing I thought they would. There was one denied item that I didn't understand, but since they went over the max amounts that I thought they would cover I was very happy. The only problem was that my claim seemed to get hung up and I didn't get a response as fast I should have. When I called they expedited it and all was well.
Anne B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing your feedback on this policy. We are happy to hear that your claim was paid. If you have any questions or concerns when filing a claim, please feel free to reach out to our customer Advocates. We are available 7 days a week at 1-800-487-4722.
    Aug 11,2017
Global Alert! Preferred
I am still going thru the process at the moment, but so far things have been smooth and the communication is hands down number one. I appreciate the time and the care that the agents have taken to support my claim and my overall desire for resolution.

Thank You
Jasmin B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
United treated us terribly. Thank goodness for AIG! You helped so much with our travel disruption.
Eric D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
I had a nice vacation without any interruption. I didn't have to file a claim. I can say everything went well.

Regards,
Carlo D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Not a complex transaction. Write a very large check for the amount of coverage you want. All insurance is overpriced.
Andy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Price is reasonable. I don't know how they handle claims because fortunately I didn't have to file one. I felt safe and confident that my husband and I were protected for our trip.
Tamar B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
Provided an extra level of peace of mind that made our trip even more enjoyable.
Steven M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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