Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I buy trip insurance all the time, especially for a big trip. I don't have any real comments, because luckily I did not have to use / file a claim. However, it is always nice to have.
Philip R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I contracted pneumonia the day before we were supposed to return from Italy. Once home and somewhat functional, I submitted the receipts for the Doctor visit (came to hotel late at night), medications (including injections, prescriptions, & OTC), additional night at hotel, and airfare change fee. Travelex paid all the expenses submitted within 14 days. The only glitch we had was when my husband called TravelEx from Italy to find out how to proceed. The woman who answered the Travelex international "assistance" number would not provide any assistance or suggestions, other than stating we needed to file a claim - however, she refused to take our policy number to initiate one (she also refused to give her name). Thankfully, our Tour Manager was very helpful, and all our other dealings with Travelex were stellar. We will definitely use them again.
LAURIE S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for taking the time to post on InsureMyTrip.com. We are glad that, while your trip did not go smoothly, your experience with Travelex was stellar! Additionally, we will escalate your concerns about the assistance provided by On Call International, our Travel Assistance provider. Thank you again, and we look forward to insuring all your future travels.
Fortunately, we did not need the insurance but I felt very secure knowing that I would be covered for any emergency. We’ve used this before a few years ago when filing a claim and were very satisfied.
Stephen M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I have not had to file a claim during my travels, but it gives me peace of mind to know I have protection if I have a medical emergency overseas. Italian taxi drivers may be safe, but traffic in Italy makes a wild ride.
Michael R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Three days before we were scheduled to return home from France, our flight was cancelled because Thomas Cook Airlines went bankrupt. (Our tickets originally were through Condor and it was that airline that transferred our flight to Thomas Cook). We eventually did make it home and when I called Generali to ask if the policy I purchased had any provision for trip cancellation due to insolvency, the agent very nicely said "no" and that I should have purchased the premium plus package for that additional coverage. What irritated me was when the agent's parting words were "The next time you book a flight, you should check the airline's financial status to see if there are any problems." I'll be sure to do that.
Michael M. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. Unfortunately your Generali Standard policy did not offer Financial Default coverage. However, we did forward your comments to Generali who responded as follows:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Letting us know how we are doing is the best way to ensure the best possible service to all of our customers. If there is something specific that you want to be sure is covered, feel free to ask about it before, during or after you purchase the policy. Our Free Look Period allows you to get a refund for your plan within 10 days from the time of purchase in most states. Please contact (800) 348-9505 or [email protected] if you have additional questions, and we hope you will consider us again for your next trip."