Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I tried to use the insurance to help get money and not a credit for my flight back from Turks and Caicos since we canceled our trip due to the Hurricane since our resort is closed until next month and I could not use the insurance due to it being purchased after the hurricane was announced. I was not aware when I purchased the insurance that we could not use it for this reason. I would have never wasted almost $100 purchasing the insurance. Since the resort themselves closed and this was out of our control I thought the insurance would cover this but I did not research close enough I guess before getting the insurance. When I called she was very polite and explained the reason behind it.
Paula H. would
recommend this plan to a friend or relative.
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We hope that fellow customers find your review and our reply educational.
In order to find hurricane specific coverage, you must purchase the policy prior to when a storm is named. Once a storm has been named it is considered a foreseen event.
This is standard for all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
Thankfully we didn't need to use our insurance and unfortunately we were unable to go to Turks and Caicos because of hurricane Maria but we we went to western carribean which was awesome
Nancy E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I have never bought trip insurance before. I compared and this was the best price and seemed to cover everything. I did not need to use the insurance, fortunately, but it gave me peace of mind to have it
Linda F. would
recommend this plan to a friend or relative.
We had to cancel our trip a month out due to a serious fall on my behalf. This caused a post concussion. Cruising with a concussion is not recommended! The process from start to check in hand took about 5 weeks. I had to mail in my forms because I could not upload the docs from home, which most likely caused a delay in the processing.
All in all the process was fairly easy. I was required to send in a lot of documentation, so KEEP EVERYTHING!!
The end result was we were paid back what the cruise line charged us as a penalty.
Colleen D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I didn't get to use it, thank goodness but I was able to insure my trip the same week the cruise was leaving so that was reassuring and the gentleman that helped me was very knowledgeable and extremely helpful.
Roger M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I continue to be satisfied with the specified coverage and prices of CSA Travel Protection. I have not needed to file a claim and cannot rate satisfaction in that area.
Thane C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Our cruise to the Turks and Cacaios was cancelled due to Matthew. The cruise line went to Canada instead. We were given the option to cancel with a full refund. Which is what we did. I called the insurance company to see if we could get our money back since we didnt even take the trip due to no fault of our own. The answer was no. Friends that were going with us got a full refund of their insurance policy with another company. I will be going with the other company on future trips.
Alaine H. would not
recommend this plan to a friend or relative.
In order to find hurricane specific coverage, you must purchase the policy prior to when a storm is named. Once a storm has been named it is considered a foreseen event.
This is standard for all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.