Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We didn't have any problems on this trip, but on a previous one we had a baggage delay and had to buy clothing, and they reimbursed us promptly for that.
Bryan B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
For work-related reasons we had to cancel an expensive and long-planned trip to Asia. After conferring with some representatives to clarify a couple of questions I gathered the required documents and submitted the claim entirely online. we received our full reimbursement check without issue within 10 days. I wouldn't hesitate to use Travelex again
Eric R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Because your company wasnt open at the time we were delayed I could not have my questions answered. We needed a hotel and paid for it with our credit card points. You then said you could not reimburse me for that. The cost of the room doesnt change because of how i paid for it. You couldnt answer my question and your insurance was worthless to me because of that. Will not use again.
Ryan S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. Each insurance provider has a 24 hour emergency assistance center that is available 24 hours a day, 7 days a week. The contact information for the assistance center is included in the confirmation email sent to you, after the policy is purchased. Within this information travelers are provided a contact number for in and outside of the United States.
The insurance is meant to cover your out of pocket expenses. When using points to pay for expenses, the only expense you may be out of pocket is the fees and taxes that may be applicable. As points are not out of pocket expenses those are not reimbursable. Please feel free to contact us if you have any questions or concerns.
I would definitely use AIG Travel Insurance again. The rep was helpful in my choosing which company’s plan best fit my needs. I highly recommend them.
Sandra K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The insurance is meant to cover your out of pocket expenses. When using points to pay for expenses, the only expense you may be out of pocket is the fees and taxes that may be applicable. As points are not out of pocket expenses those are not reimbursable. Please feel free to contact us if you have any questions or concerns.