Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The real test of insurance comes when you need to use it, so not sure this review is worth too much. We didn't need to use it, luckily. It did give us peace of mind, and the website made it easy to choose a plan at a price point we were comfortable with.
Erin L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I sent all of my receipts and proof of airline changes. They did not try arguing and just paid the claim. I’m super happy. This is the first time I’ve ever filed a travel claim.
Robin L. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Everything seemed clear & reasonable. The rep that I called to ask questions was very helpful & clear as well. Glad I didn't need it but was a piece of mind if I did.
Eric V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since we had no problems with our vacation, I can't really say wether the policy and customer service were easy to deal with, which is a good thing. But I will use them again as it did give us "some peace of mind" knowing there would be help in reimbursements if our trip went array.
Kathleen M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We were not able to review the plan within the free 10-day window and would have cancelled policy if we did. The exclusion clause included "pandemic" which we are still experiencing. We were lucky that there were no trip cancellations, interruptions, or delays due to restrictions or COVID surge. Other travel insurance company have a much better cancellation policy.
Yvet K. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We hope you enjoyed your vacation.
Many of the travel insurance providers are covering Covid-19 as any other unforeseen illness, if you are to contract the virus and the plan's definition of Sickness is met. Coverages can include trip cancellation, if it occurs during your trip, as well as trip interruption, trip delay, medical and medical evacuation if it is contracted while on the trip.
However, any sort of travel bans, government shutdowns, or fear of traveling due to Covid-19 would require the "Cancel For Any Reason" protection.
If you have any additional questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected].
While I did not need to use the coverage, I appreciated having the thorough coverage offered by B-H especially given the many unpredictable factors such as Covid, weather, cancellations and potential delays.
Grace T. would
recommend this plan to a friend or relative.
Insurance is always a waste of money unless you need it. With Covid complications I felt this was a good investment. Delighted we did not need to file a claim.
Linda F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip was canceled by Viking because because they could not come ashore in Hawaii due to Covid. I filed a claim with Generali and they said I would be credited the $600+ on my credit card but I have never received it. Called them and they have not responded. Poor customer service and I will use a different company for my next trip.
Juanita A. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We thank you for your feedback. Please see the response provided by Generali below:
"We're sorry to hear about the circumstances surrounding your experience and apologize for not meeting your expectations. Our records indicate that a policy exception was approved and processed on 12/31/21. It can take up to 2 billing cycles for a credit to show up on your credit card statement. Should you have any additional questions, please contact (800) 348-9505 or [email protected] for further assistance. "
Thank you for your feedback. We hope you enjoyed your vacation.
Many of the travel insurance providers are covering Covid-19 as any other unforeseen illness, if you are to contract the virus and the plan's definition of Sickness is met. Coverages can include trip cancellation, if it occurs during your trip, as well as trip interruption, trip delay, medical and medical evacuation if it is contracted while on the trip.
However, any sort of travel bans, government shutdowns, or fear of traveling due to Covid-19 would require the "Cancel For Any Reason" protection.
If you have any additional questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected].