Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. However, additional information is needed in order to continue review of your pended claim. If you would like to continue this conversation, please contact IMG directly at [email protected] or by calling 317.655.9798.
Good Morning
Returned from my trip a day early due to a sickness on Friday...did not see a Dr in Aruba. Returned on Friday evening. Called Nationwide yesterday Monday first day they were open and was told would not be covered because I have not seen a Dr yet
james l. would not
recommend this plan to a friend or relative.
I would never plan a trip out of the country without buying trio insurance. Over the years have had to file a claim a few times and was refunded 100% of the trip cost.
Insuremytrip gives multiple options and costs to choose from and navigating their website is easy.
Steven S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I inquired about documentation needed to file a medical claim since I got sick while abroad. I received a wrong answer first --Nationwide sent me the form for a trip cancellation, which was not the case, and then Nationwide answered with the correct form several weeks later, on the day I was traveling back. It is totally unacceptable for the insurer to answer an inquiry about documentation weeks (between 2 and 3 weeks) later. Once you leave the country you are visiting, it will be very hard to get any missing paperwork.
Daniel C. would not
recommend this plan to a friend or relative.
We unfortunately had to cancel our cruise on sailing day due to my husband’s hospitalization. Great service and timely response. Definitely will use Generali in the future.
Boyd Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My wife got injured two weeks before our scheduled cruise. I submitted all the paperwork and documents as requested online. Never had to talk to a person. We received the refund checks 3 weeks after submittal and got everything we asked for since we had the documentation. Thanks to Nationwide Mutual Insurance Company for the very quick response and positive outcome. I have already purchased another plan from them for our next trip based on the response for the last one.
Donald D. would
recommend this plan to a friend or relative.
Although I didn’t need a file a claim, I was glad I had insurance for our trip. Insure My Trip answered all my questions and helped make the process easy.
Kelly C. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.