Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Berkshire Hathaway Travel ProtectionExactCare Value
My claim was processed promptly. Customer service was excellent. I called the office twice and both times the representatives were very professional and helpful.
Loren H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Due to covid-19 outbreaks, my trip was cancelled by the airline and resort. Travelex denied my trip interruption claim. Other than the fact that it took 3 months for them to get back to me (after multiple inquires) but I was looking for a credit towards a future trip - not necessarily a refund. Nowhere was I given that option that BTW my traveling friend who used another insurance company was offered. I will NOT be using Travelex again!!
Sophia W. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Please see the response from Travelex:
"Thank you for taking the time to express your concerns on InsureMyTrip.
Berkshire Hathaway Specialty Insurance Company is the Claim Administrator who handles all claims questions and requests, and they are unable to assist you with a Date Transfers on the policy.
We are happy that we were able to offer and finalize a Date Transfer, which will enable you to reuse the policy for a future trip.
Please contact our Customer Solutions Department at [email protected], with the new dates as soon as you have them.
Thank you again, and we look forward to insuring your future trip.
Claim including paperwork was filed four months ago in February. Missed connection due to weather. Claim was for hotel and meals. Simple. Still has not been paid... Terrible service.
Thomas R. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
"Thomas, it’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation. "