Trip insurance is always great to have to sleep better, but you never really know what you've got unless you have a claim! Unfortunately in my case, I did have a claim and they did respond with excellent service. The biggest challenge was reaching the 800 number with very spotty WIFI signal, but once I made contact Generali swung into action. They used photos of my medical reports to make the determination of what was necessary and made all the arrangements for changing my return trip and arranging door-to-door service on ground and in airports. Once I got home, I filed a formal claim with documentation for non-refundable and additional expenses, and these were paid in a very timely fashion with good followup.
I'm very thankful to have had that support - I think it persuaded a number of my companions and friends back home of the value as well.
Mari-Jo H. would
recommend this plan to a friend or relative.
1 people found this review helpful
Note: This review is for an earlier version of the plan.