Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
My husband and I actually had to submit a claim, and the representatives were incredibly responsive, friendly, and helpful throughout the process. Most importantly, they covered every loss we submitted. We'll be buying this plan for all of our future travels.
Benjamin D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Our bag was stolen from a bus in Chile so we had to make our first ever travel insurance claim. I was dreading it, having heard horror stories about delayed or refused claims. We put together a detailed claim with a police report, a full analysis of what was in the bag (from toothpaste to hiking boots!) and as many receipts as we could drag together and it was approved within 3 weeks and the check was in our hands a few days later. We were relieved and impressed. Although the coverage limit was less than our claim that was fine - we had chosen a plan that gave us adequate coverage and it came through. Our experience was excellent and I will plan on buying this policy again for future travels. Thank you.
Kate W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Excellent value travel insurance for the money. I have several more trips on my "bucket list" and will purchase my travel insurance from Generali Global Assistance through "insuremytrip.com" for each.
Robert D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I filed a claim after my brand new $1000 camera was drenched with a mixed drink. I was told that I had to file with my home owner's policy first. Isn't the whole purpose of having paid extra for this insurance so that I get better coverage and don't have to take the hit with my primary? I was told that if I did not do that, I'd be limited to $500 (my deductible on my HO policy). So I filed, and was denied. Then still only got $500. Because that's all the policy covers. I can't find that anywhere in the 20pages of fine print. Feel like the adjuster was less than honest/genuine.
Rita K. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback. We are sorry to learn that your camera was damaged on your trip. The AIG Travel Guard Gold provides Secondary coverage for Baggage and Personal Effects. If a travel insurance plan is secondary, the insured person(s) would be required to file a claim with their Homeowner's insurance first. If coverage is denied or only partially provided, the travel insurance would cover the remainder, up to the policy limit.
As stated in your policy certificate, your plan covers the following under Baggage and Personal Effects:
"The Company will reimburse the Insured up to:
• 500USD for the first item and thereafter
• 250USD per each additional item
• 500USD aggregate on all Losses to: jewelry, watches, furs, cameras and camera equipment, camcorders, computers, electronic devices, including but not limited to: lap top computers, cell phones, electronic organizers and portable CD players."
Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.
As with the previous plans we have purchased, we never had reason to use it. That being said, the fact that we had our plan provided a sense if security and comfort. Would never travel without travel insurance. Comparing and purchasing plans are made simple and easy.
Joseph F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
As stated in your policy certificate, your plan covers the following under Baggage and Personal Effects:
"The Company will reimburse the Insured up to:
• 500USD for the first item and thereafter
• 250USD per each additional item
• 500USD aggregate on all Losses to: jewelry, watches, furs, cameras and camera equipment, camcorders, computers, electronic devices, including but not limited to: lap top computers, cell phones, electronic organizers and portable CD players."
Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.