Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
John Hancock
Gold
Contacted them about an injury and wanted some advice, took them several days for them to contact me. Ultimately had to make another request 3 days after my initial letter and had another response 9 days after to my first request.
Gregory S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Had an issue with my international travel flight where the airline did not assign proper tickets to my reservations, so upon arriving at the airport, I wasn't able to get on the plane to start my trip and also causing me to miss a connecting flight. I had to reorder tickets with another airline to leave for my vacation the following day. Unfortunately, the problems I encountered were not covered on the insurance, so the insurance was a waste of money. Very bad experience and probably typical. Company has no problem taking your money, but when you need it because of an issue, the problem you encounter just happens to not be covered. I will never do business with CSA Travel Protection again and will not bother getting insurance for travel in the future.
Kevin B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Deborah
Generali Global Assistance
We’re sorry to hear your trip was interrupted and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased includes approximately 20 different covered events under which we can provide coverage if you are forced to interrupt your trip. While the plan is typically able to provide coverage if your trip is interrupted due to your flight’s cancellation or delay resulting from adverse weather, mechanical breakdown of the aircraft or an organized labor strike, the plan is unfortunately unable to provide coverage for general ticketing problems. If there is something specific that you want to be sure is covered, feel free to ask about it before you purchase the policy. Please reach out to us at the number or email provided above if you have any additional questions or concerns.Jun 23,2017
Generali Global Assistance
Premium
I especially like the layout of your website, made the selection process easy with no confusion.
JONATHAN P. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Fortunately, we had no need to file a claim. However, considering that we had no need to file a claim, it's difficult to assess this travel insurance.
Christine W. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Thankfully we did not need to use this plan but having it made our traveling to Indonesia worry free
George Y. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
didn't need; a good thing!! :)
Angela D. would
recommend this plan to a friend or relative.
TruTravel Insurance
Premier
Never had to use it but the price was reasonable and I traveled with piece of mind knowing it was available for me.
Jeffery S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
This is the second time I've purchased trip insurance through CSA and while I've never needed to use it, I've felt more comfortable knowing I have coverage should it be needed. I like the fact I can customize the coverage for my needs and where I'm going to be traveling. I would not hesitate to purchase this protection again.
Elizabeth M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Hard to review when we didn't submit a claim, everything having worked out well during our trip.
Caryn H. would
recommend this plan to a friend or relative.
InsureandGo
Global Silver
Having had a claims experience with another travel insurance company, I cannot praise this one enough in comparison. Response was clear, helpful and timely. The main person I was dealing with was nice and efficient. And the claim was approved in a miraculously short time. Unfortunately, the company is no longer writing travel policies. I hope this is not a permanent decision.
Toni S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. The CSA Travel Protection Custom plan is a Comprehensive plan which covers a wide range of perils and hazards for Travel Delay and Trip Interruption. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of Trip Interruption for this specific plan.
We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.