Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I had an emergency but I found that everything was difficult to get help…it is like the insurance is made
To be sold but not to pay…..I am a Doctor already and familiar with insurance and billing. Finally
I just forgot about the insurance and paid the bill…..I did not even bothered asking for receipts.
That wAs my experience and I hope other people had a different one.
My Wife and my insurance were very expensive due to my age I understand but I feel it failed when
I was depending on it….by the way…I have taken travel health insurance with your company for many years.
Rafael R. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We eventually received a check in the mail for our claim. (There are 2 other checks still pending to our adult children living in other states.) But the only responses we ever got to our claim submission were emailed auto responses without anyone ever acknowledging what we had submitted or whether it was what was needed. The claims handling other than saying "we are swamped" was exceedingly noncommunicative.
Morgen O. would
recommend this plan to a friend or relative.
Luckily my husband and I ended up never using our plan, but it was wonderful peace of mind. Especially when my husband caught some kind of chest cold and was the sickest he has ever been in his life. After a day or two of bed rest he was feeling 100%, but it was great peace of mind when we thought he was going to have to have a hospital visit in a foreign country.
Victoria F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Trip delay due to Covid. Didn't take taxis to pharmacy twice or to the train station, switched hotels, ate for 3 days on $15, took train instead of flying, all to save $'s...but they wouldn't pay for a $10 taxi ride because I didn't have a receipt (it was late at night, I'd been traveling all day and I forgot). Two good lessons: 1) don't worry about saving them $'s; and, 2) get receipts for EVERYTHING!
Lee T. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Buying is easy. Filling a claim SUPER HARD. For starters the service for claims is subcontracted out located in New York and will not accommodate any West Coast hours. They're happy to sell you a policy on the west coast but not happy to answer any questions or get information during normal business hours. Further obtaining the appropriate forms and documentation is made extraordinarily difficult if not impossible with zero customer service. While the policy on its face appears to cover all risks pray you never have to use it. Front end is good, back end is tragically bad.
Thad W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I really don’t have any comments since I didn’t use the insurance.
When I bought the plan the person assisting me was very helpful. I will probably use this plan again when I next travel out of the country.
I am not sure if the price was reasonable but it covered everything I needed and some extras.
Donna L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.