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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Tanzania rated our Comprehensive Plans
4.48 out of 5
391
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
John Hancock Gold
i did not file a claim which is most important part of review. i can say when i called them to add more days to plan they had very nice and helpful staff.
patti w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Didn't need to use it so have no idea how the claims process would have gone.
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The cost of the plan was vary reasonable for what it covered and it gave you comfort that you had it even though you hoped you would not need it.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since there was no occasion to have to file a claim on this coverage, a review is not applicable.
Margaret U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
All went fine
Patricia K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
A little too pricey for something that would be a rare occurrence but did provide peace of mind for my wife and I. Fortunately we did not have to file a claim
Albert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Submitted claim in October, 2017 and nothing happened. I called in January, 2018 and one of your customer service agents - Heidi investigated and apparently got it moving through your system. To her credit, Heidi called me on February1st to see if I had received my refund. It had just arrived the day before.

Process was way too slow.
Herbert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Unfortunately, the cost of plan coverage becomes prohibitive the older one becomes. In addition, you must buy duplicate coverage for things such as lost baggage which is likely covered by other policies you already own. It is however, the only option available if you want travel insurance. It just should be more fair and allow one to cherry pick the coverage that is necessary in order to reduce costs.
Doreen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comments. You were correct when stating that plans do get more expensive as you get older since premiums are calculated based on the age of the traveler, cost of trip and length of trip. However, most companies including John Hancock do allow you to "cherry pick" by offering you various levels of coverage at lower rates. You chose to purchase the John Hancock Gold plan which is their most comprehensive plan. For most travel situations, John Hancock also offered a Basic and Silver plan at lower premiums.

    Please remember that we are always available to assist you from 7:00 AM to midnight ET weekdays and from 9:00 AM to 9:00 PM ET.
    Nov 21,2017
The trip included a
tour
John Hancock Gold
Fortunately, I didn't have to file a claim. I did select this policy based on other reviews.
Suzanne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
I did not have a need to file a claim.
Cynthia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Oct 31,2017
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