Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The plan we chose was easy to acquire and to get details/confirmation just days before our trip.
Unless a claim is levied against the insurance, one does not really know if it took care of what was needed. We would use the company again.
Douglas M. would
recommend this plan to a friend or relative.
This is the kind of insurance you especially hope you never need. But this trip took us into parts of Zambia and Botswana where local facilities did not exist. I wasn’t thinking about my insurance package every day while traveling, but a couple of times the thought crossed my mind that I’m glad it’s there. This insurance is worth the investment because of what it can deliver if you need it.
John K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had two issues with this plan. (1) I originally purchased it for an August trip. The event I was flying down for got postponed, so I canceled the plan, and they told me I could get it reinstated when the event got rescheduled, by sending them an exception letter. When it got rescheduled, I sent them an exception letter and they offered to reinstate it for more than the price of the original insurance. That was nonsense, because I could buy an entirely new plan for less than that... which I ended up doing.
(2) The second time the event again got postponed. Because I had already flown down to Long Beach for the event, I claimed expenses, but they denied all of my claims. They said I would get an email explanation shortly but it has been more than a week and I have not received an explanation.
Deborah W. would not
recommend this plan to a friend or relative.
We are sorry to hear about your negative experience and the circumstances surrounding your claim as we take customer service and the claims review process very seriously and want customers to understand the coverage details of our plans. Our dedicated claims team is currently reviewing your case and will respond with additional information regarding a determination. If you have additional questions or concerns in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]
I purchased the Nationwide Mutual Insurance Company Essential plan as travel insurance coverage for my trip to Portugal. The process to obtain travel insurance was simple and convenient. Thankfully, I did not need to file a claim, but I felt good knowing I had coverage in the event of an incident.
Latoya S. would
recommend this plan to a friend or relative.
Initially it looked like a great plan, but when I ended up needing it, my unique situation was not covered under the requirements. My teen son and I planned a cruise and flight to meet it. He’s been overseas with me and has been on a cruise a couple years ago, but he has a very complex type of autism and mental health issues, and the days right before the trip, he had extreme panic attacks and an exacerbation of anxiety to the point of agoraphobia and could not go at the last minute. I read the policy again and I’d said for mental health reasons he had to have been hospitalized, and even for general medical, his doctor would have to say he could not go….but in his state he could not and did not meet these requirements. It was triggering more anxiety to think of leaving the house that week, and I told him his mental health was more important than all the money I was losing (which I’m paying off still). I’m going to have to think differently next time I get insurance.
Sherilyn B. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.