Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank goodness we did not have to use the policy. I purchased it for the medical coverage, “just in case”. The proof is in the insurance company and coverage when you need and have to use it. That is the test!
William G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The insurance gave me peace of mind. However we did not have any reason to make a claim, so it is not possible to evaluate the coverage or claims response. Will likely buy it again for another trip. After our initial purchase we extended our trip dates and bought additional coverage. There was a long wait time on the phone to get this accomplished. Our agent was very helpful. Hopefully more agents will be available for editing policies and addressing those types of issues.
Henry E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully, we didn't need the insurance but we felt protected with this plan. Especially the covid coverage if we had tested positive in France. At least 4 people had to quarantine in France from our riverboat cruise.
Theresa L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We were fortunate and had no need to file a claim. Unless one has to file a claim, one is never quite sure if it the correct coverage was elected. However, the website was easy to use, and customer service was helpful.
Michael W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
The application process was very smooth and Kimberly the Rep was very helpful. Thankfully we did not need the insurance but it provided such peace of mind
Sheila E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My big problem with the Plan was that it was unclear what coverage I had under the plan. As a senior citizen on medicare and medigap, with very good insurance in the U.S., I wanted to be well covered for serious heath problems arising overseas. For example, what if I had a heart attack or a stroke in France? I think I paid a lot of money, but I really felt the only way I would understand the quality of coverage I had was if I became ill. I feel that Generali should be able to clearly communicate in a much better way the coverage the customer is entitled to.
Ronald B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We hope you enjoyed your vacation. We appreciate your feedback. Please see the response from Generali below:
"Thank you for your feedback. We are working to clarify our policy language to make purchases easier. If you have any questions about the policy just purchased, we have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can reach them at 800-348-9505 or via email at [email protected]."
We hope you enjoyed your vacation. We appreciate your feedback. Please see the response from Generali below:
"Thank you for your feedback. We are working to clarify our policy language to make purchases easier. If you have any questions about the policy just purchased, we have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can reach them at 800-348-9505 or via email at [email protected]."