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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Thailand rated our Comprehensive Plans
4.50 out of 5
481
ratings and reviews
95%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Gold
The two times I contacted for coverage I was told it was not covered. Missing a plane and extending my coverage time frame. I don’t see the benefit you offer. I would not recommend your company.
Andrea D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for submitting your comments. As you were advised by AIG, you can only extend a comprehensive plan prior to your departure date. In addition, we can certainly understand your disappointment when AIG advised you that there was no coverage for your missed flight. However, all comprehensive plans including your AIG Travel Guard Gold plan are "named peril" policies that would only reimburse you for specific covered reasons that are listed in the policy.

    For example, why did you miss your flight? Your policy would provide coverage for Travel Delay but only if you were delayed more than five consecutive days for the following reasons:
    "(a) the Insured being involved in or delayed due to a traffic
    accident while en route to a departure as substantiated by a police report;
    (b) Common Carrier delay;
    (c) the Insured’s or Traveling Companion’s lost or stolen
    passports, travel documents or money;
    (d) reasons listed under Trip Cancellation and Interruption."

    We regret that you are not pleased with this purchase. Nevertheless we do hope that you will consider calling InsureMyTrip customer care in the future for assistance in quoting and purchasing a policy. We are available weekdays from 7:00 am to midnight ET and weekends from 9:00 am to 9:00 pm ET.
    Jan 30,2018
Nationwide Mutual Insurance Prime
This is the first time I ever purchased travel insurance (despite having traveled internationally for the past several years.) It was a very expensive trip to Asia and my husband and I were most interested in the medical coverage (didn't want to be stuck overseas with an illness/injury requiring expensive medical costs.) Well, I ended up getting food poisoning and spent a day on IV fluids and IV antibiotics, racking up $1000 in medical costs. I called Nationwide from the clinic in Thailand (I had their app on my phone with all of the insurance info at my fingertips) and they immediately opened a claim for me and gave me a claim number. They also emailed me all the forms that I needed to complete with a list of everything that I needed to supply for the claim. Meanwhile, our flight from Incheon to LA was delayed, causing us to miss our connecting flight to Denver. My husband had to purchase 2 seats on another airline last minute for $500. I submitted a claim for $1500 on 12/26/17 for medical expenses and trip interruption. I immediately received a confirmation email and had a check issued to me for the full amount of my claim on 1/03/18. There was no hassle whatsoever. I was so impressed with their service that I just purchased another policy for our trip to Europe in September. I cannot stress how happy I am with this company and how efficiently they handled my claim. I realize how lucky my husband and I have been over the years to not have had any illness or trip interruption befall us, but I realize the importance of having travel protection (especially being medically covered while out of the country) and will never go without travel insurance again. And, of course, I will be going with Nationwide.
Jutharat M. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Travelex Travel Select
Travelex was a total waste of money for us. Our airline changed time of connecting flight which we purchased as one reservation and one booking number (not even notifying us). We were told about it when we came to the airport. We missed connecting flight and had to buy airline ticket on different airline at the Bangkok airport to continue our trip. It wasn't out fault at all. It wasn't refunded by Travelex.
Mariusz B. would not recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate circumstances that occurred during your trip and that your claim was denied. The event that interrupts your trip must fall within the scope of the Trip Interruption benefit on the policy in order to be reimbursed for additional transportation expenses.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Dec 18,2017
    • Melissa J.
      Photo
      Below is a response from Travelex:
      "We want to thank you for taking the time to put your concerns in writing and we are sorry to hear of your frustration.

      The Travel Select plan you purchased is a Named Peril Policy, meaning the policy outlines the coverage included and if the reason for trip interruption, missed cruise connection, and/or trip delay is not listed, coverage does not apply. The Description of Coverage was emailed to you on October 30, 2017 at 7:57pm, when the policy was purchased.

      If the airline did not provide you with notice that your flight schedule had been changed, or the change made it impossible for you to make the connecting flight, we recommend contacting the airline, by emailing the airline’s claim department, to request reimbursement for the out of pocket expenses you incurred as a result of the change.

      We empathize with your unfortunate situation; however, we trust that you understand that based on the terms and conditions of the protection plan purchased, and the information you presented, the reason for your request for reimbursement is not covered."
      Dec 19,2017
April Travel Protection Choice
We didn't have to use it (Thank Goodness) but I did feel much better having it - and we saw that the April Travel plan was accepted broadly all over Asia! Call the customer support line and have them hep you choose a plan based on what activities you'll be participating in. Get peace of mind - it's worth it!
Tracy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Easy to get plan . Didn't use it so no further comment
Dennis L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We purchased this plan to cover our 2-week tour of SE Asia. Since the tour was prepaid, the insurance provided some peace of mind in case we needed to cancel the trip due to illness. It also provided other comprehensive benefits like trip delay and medical evacuation which again, provided peace of mind since we were traveling to small cities in SE Asia.
Alberto M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Thank goodness everything went smoothly and we didn't have to use it but the peace of mind it provided for older travelers like my wife and I is invaluable.
Stephen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TruTravel Insurance Economy
I apriciate your help and I like the insurance company,
Keshu P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
The plan price was reasonable. I had no claims to file during my travels but it was nice have insurance to feel less stressed about going to a foreign country.
Viktoriya V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
as we had no claim, it is hard to evaluate
Laurie J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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