Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Generali was very efficient at processing my claim and mailing me a check promptly. I did not use Zelle to process my claim Zelle is a third party that I do not trust with my banking information. Zelle is redundant and useless. I suggest Generali continue to process their own claims and eliminate Zelle.
Terrence R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately, we did not have to use any services offered with our plan but, it was very comforting to know that if we needed to that it was available to us.
Juan D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Due to Covid-19 Generali twice worked with us in using travel insurance. After the first cruise was canceled the insurance was moved to a second cruise which too was canceled. The policy was once again modified to cover a recent cruise which we were able to complete. Had a great time on the new Celebrity Apex crossing from Europe to Fort Lauderdale.
Harold M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Very glad not to have needed to file a claim. I was very pleased with the representative who assisted me with the purchase. She did an excellent job of explaining the coverage and answering all my questions. Unlike many of my fellow travelers I had some Covid related coverage. Most did not. Highly recommend your company for covering major trips, especially international.
Barry T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We thank you for your feedback. We hope you enjoyed your vacation.
Please be advised that our CustomerCare department is open 7 days a week. If you have any questions about your policy, our team of representatives are available by phone at 800-487-4722 or by email at [email protected]. We are always happy to help with any questions you may have pertaining to your coverage details.
We thank you for your feedback. We hope you enjoyed your vacation.
Please be advised that our CustomerCare department is open 7 days a week. If you have any questions about your policy, our team of representatives are available by phone at 800-487-4722 or by email at [email protected]. We are always happy to help with any questions you may have pertaining to your coverage details.