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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Ecuador rated our Comprehensive Plans
4.46 out of 5
585
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
GoReady Insurance Choice
CANCELLED THE TRIP AND FILED A CLAIM, WHICH THEY SAID WOULD TAKE 45 DAYS TOOK ABOUT 35 BUT THEY DIDN'T QUESTION MY SUBMITTLE AND I WAS PAID IN FULL. BASED ON MY EXPREIENCE I WOULD USE YOUR SERVICE AGAIN! NOT THAT I'D WISH TO CANCEL ANOTHER TRIP BECAUSE MY WIFE WAS TOO SICK TO TRAVEL. THANKS
JAMES B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
WorldTrips Atlas Expedition
We very much like Insuremytrip (first time we've used it) because it compares many different policies and companies. The agents were most helpful when we called for help before deciding on our policy. Though we fortunately did not have a claim with the insurance, it was a good experience. Considering the cost of our trip, we feel that travel insurance is a good thing to have (we have filed a claim in the past when a close relative died). Thank you for your good service.
Janice N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
Thankfully we didn't need to use the insurance but it was good to know we had it. The process of comparing plans and shopping for insurance on Insuremytrip.com was very easy.
Martha F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Didn't need to use luckily so can't really comment on use; but on paper provided specific coverage we wanted for what seemed like a standard price
Keith E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Complete
I had to cancel because I suffered a stroke. All that was at risk was the deposit which was about the same as the insurance costs. The claim has still not been paid and the service is utterly atrocious. I am convinced that if not for insuremytrip’s Gail’s intervention there is no chance of getting a claim paid short of litigation. I do not understand, though why insuremytrip sells this company’s policies. They are risking getting sued.
morris t. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel and that you experienced difficulties in the claim process. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Dec 18,2017
The trip included a
tour
TruTravel Insurance Premier
Because I didn’t need to file a claim, my answers are baseless and should have centered more around ease of website etc., not my satisfaction with the policy.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had a schedule error in my original application, which CSA corrected for me at no charge. Very pleased. Will use again.
Ronald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't use the plan so no opinion on how well it works. Have always found the cost of CSA's plans very reasonable compared with others available.
Paul W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
The plan offered great coverage and was reasonably priced relative to other options.
Ryan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare Value
I had a claim - I had to return early due to family illness. I started a claim w/ Berkshire Hathaway and rep sounded OK. Then I got their emailed long list of 13 Dr. statements, ID copies, consent forms, hotel receipts, cancellation policy of the airline[s], ticket copies, ticket numbers, etc. etc. etc. etc. etc. etc. they needed before they could begin to review my claim.

It would have taken me hours to get all this material together, if I could of at all. I would guess this is a technique they use to minimize payouts. I feel it would be a waste of my time to try to collect everything they wanted.

I thought one of Warren's companies would be better than this!!! Interesting dichotomy - ins. companies want to sell policies, but then they don't want to pay....

MATERIAL THEY WANTED:
I understand you needed to file a claim for Trip Interruption. We are happy to review your claim once we receive the following information:
Completed claim form - attached.
Patient consent form – must be physically signed (no electronic signatures).
Copy of the trip invoice showing dates of travel, trip costs, and payments for the trip.
Copy of the cancellation policy from the airline, cruise line, hotel, etc. to support the claim for non-refundable items.
Proof of payment for all trip costs.
Proof of any refunds received for the cancelled portions of this trip.
The original airline tickets if they are non-refundable. If you were issued e-tickets, please provide the e-ticket passenger receipt. If they were booked online, please provide the printed ticket confirmation sheet showing your ticket numbers.
Verification of age - a copy of government issued ID or birth certificate.
Proof of reason for the claim - a signed statement from the treating, admitting or discharging physician stating the diagnosis, date of diagnosis, dates of treatment.
Proof of travel – such as a copy of your boarding pass or hotel receipt.
Any other appropriate documentation that may assist in the processing of this claim.
Copies of any newly purchased airline tickets.
Proof of payment for any newly purchased airline tickets.
Once this documentation is received we will review your claim promptly.
martin n. would not recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. It is industry standard for an insurance provider to require documentation to substantiate a claim. We understand that this can be a frustrating process, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Aug 31,2017
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