Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I had a medical emergency while abroad. I contacted Tokio insurance to find where I should go for treatment. They said they would look into it and email me the specifics. Twelve hours later they responded that I was not insured by them so I should go anywhere I wanted. Clearly I was insured as I had the receipt in my hand. After my emergency was settled I contacted them again. This is where they said that because I contacted them outside of regular work hours they did not have access to my recent records. This is a major problem and needs to be resolved. During my medical emergency abroad, Tokio was slow to respond and gave me the wrong information. I will not recommend them
Cole N. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you very much for your review. It is important for customers to let the providers know of any issues that may require their review. Tokio Marine HCC is always open to feedback from their members to improve their claim process.
We paid $1200 for two for 3 weeks. Didnt use it. Thought it is too expensive but hard to judge. Higher deductible could make premium more affordable. Our ages raised the premium.
Pearl N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.