Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have rated AIG Travel
4.55 out of 5
1,206
ratings and reviews
96%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard MedEvac Plan
Glad I did not have to use this insurance but having peace of mind made the trip even more enjoyable.
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
We only purchased the medical portion of the plan, which we did not have to use. It seemed reasonably priced, but without having the experience of filing a claim, we could only base the ratings ease of purchase and perceived value.
Steven M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Fast and accurate claim processing.
Very impressed with AIG's customer service.
I will recommend it to any traveler looking for peace of mind during travel.
Arturo G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Didn't need to use, but I'm glad I purchased it with two kids in tow.
Elizabeth G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Never used it but felt good to have it just in case. plan sounds quite good.
Aroon K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
Although we were fortunate that we did not have to make a claim, it was nice to know that we were covered by the plan in the event we did need to use it. It was a reasonable price for the coverage and the peace of mind it provided was well worth the cost.
Brad L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
While on a Rick Steves Paris vacation in June, we were informed by Delta that our flight home would probably be cancelled because of the Air France pilot strikes. We had no idea how to begin to reschedule because we booked through KLM, the flight was a Delta flight, and the the pilots were Air France pilots. Since I had purchased travel insurance, with the help of our hotel desk clerk, we were able to receive a call from AIG. An employee by the name of Robert Yang (Employee 17020) immediately helped out, got a three-way conference call going with KLM and helped us to get our flights rescheduled. Robert handled the problem so professionally. He helped by calming us down as we were so unsure of how to change our flights and a bit frazzled. He handled things quickly and made sure that we were satisfied with the changes made. I cannot say enough about this employee. He is an asset to your company and we so appreciated dealing with him and AIG.

The only complaint that I have regarding my AIG claim for this trip delay was the fact that $150 per day is a very low estimate of the actual cost of staying in Paris, or any other large city. The room alone, for one night in Paris in June was over $200. And the cost of a couple meals, even though my budget is always small, is at least $15-25 per meal. Other than that, I was pleased at the ease of filing the claim and the speed in which the claim was handled.
Theresa O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
The plan was reasonable. The good news was that we didn't need to file a claim.
Giovanni I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
Did not file a claim. I do not think I will but it is a nice security to have insurance.
Efrain C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Basic
It is good when you do not need to use it.
Edwin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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