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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
6,523
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Gold
Have another trip planned will be calling shortly
Joyce G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
I’ve never purchased a plan before but I am glad I did just for the peace of mind. I will purchase again.
Catherine J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Fortunately, we did not need to use our coverage, but I felt that AIG provided a seamless process for purchasing the insurance. They reminded us before we left that we were covered, so that we felt confident that we could enjoy our trip.
Patricia A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Had to change flight and it was covered ASAP.
John A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
AIG Travel Travel Guard Silver
AIG Travel Insurance it's the worst company ever! my sister cancel her wedding in the Dominican Republican because of all the deaths that was going on out there. They don't want to pay me my money back for my airline ticket. They are the worst. Instead of them wanted to refund us our money back, they'd rather for us to die and then file a claim.
Tatiana H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your review. We're sorry to hear about your negative experience. Both AIG and InsureMyTrip want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/ Insurance Policy that’s provided at the time of purchase.

    Nevertheless, in order to receive reimbursement under the Trip Cancellation benefit, your cancellation must be due to a covered reason listed in the policy, which unfortunately does not include your sister canceling her destination wedding due to the recent deaths in the Dominican Republic. Since state department travel warnings are not covered reasons under any plan, you would have needed to purchase a policy offering the optional Cancel for Any Reason which would have been available to you with the AIG Travel Guard Gold plan.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Aug 20,2019
AIG Travel Travel Guard Basic
Really can’t comment cause we didn’t use it. Had we I could have provided a much better answer
Marilyn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
Your plan offered peace of mind,( at an affordable price), being so far from home, where anything can happen. Such as an accident or health issue especially for people who are already retired, like my wife and I. Thank You,
Agustin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
I didn't have to use the insurance, but my experience during the Travel Insurance selection process was great.
CANDELARIA F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Unfortunately, I had to use my insurance. I had a great customer service experience, and had the reimbursement made in time. I highly recommend this company. Will use again, for sure.
CARLOS F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
Although we didn't have to file a claim, we were comforted just knowing that we were covered in the event we needed it.
Debra Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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